Program Coordinator (NUHS@Home)(4008)

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

NUHS@Home is seeking a proactive Programme Coordinator to coordinate patient care within the NUHS network in Singapore. You will liaise with clinicians, transport teams, and vendors to arrange admissions, discharges, bed requests, and billing while maintaining EMR records and subsidy processing.

We value problem-solvers who thrive in a fast-paced hospital setting, enjoy cross‑department collaboration, and are fluent in English with a mother tongue (Chinese/Malay/Tamil).

Qualifications

• Diploma in any discipline.
• Fluent in English and one mother tongue (Chinese/Malay/Tamil).
• Proficient in Microsoft applications.

Responsibilities

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients
• Coordinate with external vendors to arrange for transport and courier deliveries
• Coordinate with NUH & cross hospital BMU to manage bed requests
• Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system
• Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment

Skills

English proficiency

Teamwork

Problem solving

Communication

Education

Diploma (any discipline)

Job description

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Programme Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients
• Coordinate with external vendors to arrange for transport and courier deliveries
• Coordinate with NUH & cross hospital BMU to manage bed requests
• Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system
• Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment
• Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge

Requirements

• Diploma in any discipline
• Able to converse in English & mother tongue language (Chinese/Malay/Tamil)
• Computer literate and be proficient in Microsoft applications
• Be willing to work outside of working hours (E.g. weekends and/or public holidays)
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude
• Prior knowledge/working experience in a hospital setting is an added advantage