Program Coordinator (NUHS@Home)

National University Polyclinics; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

National University Health System (NUHS) invites applications for a Programme Coordinator at NUHS@Home. You will coordinate and manage patient care, liaise with clinicians, departments, and external vendors to ensure seamless service delivery in a dynamic home hospital setting.

We value proactive problem-solvers with strong teamwork and communication abilities who can thrive in a fast-paced healthcare environment and contribute to innovative home-based care initiatives.

Qualifications

• Diploma in any discipline.
• Able to converse in English and a mother tongue language (Chinese/Malay/Tamil).
• Proficient in Microsoft Office applications.

Responsibilities

• Involve in the planning, assessment, and monitoring of the program to ensure best possible care.
• Coordinate with external vendors to arrange transport and courier deliveries.
• Coordinate with NUH & cross hospital BMU to manage bed requests.
• Coordinate with multi departments across NUHS to schedule appointments and other services as requested by clinicians.
• Perform patient admissions, discharges and transfers on the EMR system.
• Conduct financial counselling on NUHS@Home bills, subsidies, payment schemes and modes.

Skills

Team player

Proactive attitude

Strong communication

Education

Diploma

Tools

Microsoft Office

Job description

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Institution: National University Health System

Join us in our mission to transform the healthcare landscape in Singapore!We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Programme Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' care.We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients;

Coordinate with external vendors to arrange for transport and courier deliveries;

Coordinate with NUH & cross hospital BMU to manage bed requests;

Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians;

Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system;

Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment.

Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge.

• Export reports from electronic medical records system and import data into relevant channels timely to facilitate information retrieval for the clinical team.

Requirements

Diploma in any discipline;

Able to converse in English & mother tongue language (Chinese/Malay/Tamil);

Computer literate and be proficient in Microsoft applications;

Be willing to work outside of working hours (E.g. weekends and/or public holidays);

Able to cope with and work in a fast paced environment;

Must be a good team player with positive work attitude;

Prior knowledge/working experience in a hospital setting is an added advantage.