Healthcare Program Coordinator - Care Delivery Innovator

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

NUHS@Home Programme Coordinator role at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. is to coordinate and manage our patients' care with a focus on innovation and a can-do attitude. You will be a proactive problem-solver who supports a new home hospital service.

You will work with clinicians, vendors, and NUHS departments to plan, schedule, monitor care, manage admissions/discharges/transfers in EMR, and handle financial counselling and payments to ensure seamless patient journeys.

Responsibilities

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients;
• Coordinate with external vendors to arrange for transport and courier deliveries;
• Coordinate with NUH & cross hospital BMU to manage bed requests;
• Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians;
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system;
• Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment.
• Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge.
• Export reports from electronic medical records system and import data into relevant channels timely to facilitate information retrieval for the clinical team.

Job description

NUHS@Home Programme Coordinator role at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. is to coordinate and manage our patients' care with a focus on innovation and a can-do attitude. You will be a proactive problem-solver who supports a new home hospital service.

You will work with clinicians, vendors, and NUHS departments to plan, schedule, monitor care, manage admissions/discharges/transfers in EMR, and handle financial counselling and payments to ensure seamless patient journeys.