Program Administrator

VDL ETG Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

VDL ETG Singapore is seeking an administrative support professional to assist Program Managers of assigned customer accounts. You will help ensure on-time delivery by coordinating documentation, shipments, and returns, and by keeping stakeholders informed.

You will monitor consignments, assist with ECO/BOM changes, maintain program trackers, and support continuous improvement initiatives. The role requires attention to detail, strong Excel skills, and good communication.

Qualifications

• Minimum 1 year of experience as an administrator in the manufacturing industry.
• Relevant engineering qualification or diploma is required.
• Strong problem-solving and detail-oriented mindset.
• Excellent communication skills and teamwork.

Responsibilities

• Provide administrative support to Program Managers of assigned customer accounts to meet product delivery and program deliverables.
• Arrange documentation for product shipments to customers and returns of materials to ensure on-time delivery.
• Monitor and track customer consignments and feed back to PM to assign projects and maintain receipt of materials.
• Assist in executing customer ECO and BOM changes to ensure timely updates.
• Maintain and update trackers related to program deliverables to ensure all information and approvals are in place.
• Support other program administrative tasks as assigned by program managers.
• Download and validate OTD reports from the customer portal against shipment records for PM analysis.

Education

Nitec/Higher Nitec/Diploma in Engineering or other relevant qualification

Tools

MS Excel

Communication

Problem solving

Attention to detail

Job description

Provide administrative support to Program Managers of assigned customer accounts to meet customer's requirements on product deliveries and program deliverables. Ensure routine program deliverables are maintained and communicated to internal and external stakeholders promptly.

• Arrange documentation for product shipments to customers and returns of materials, tools, and or jigs from customers to ensure on-time delivery is met
• Monitor and track customer consign materials, and feed them back to the Program Manager to assign the rightful project to maintain receipt of the consignment materials
• Assist in executing change requests from customers e.g., engineering or configuration changes (e.g, Bill-of-Materials comparison and updating) to ensure timely execution of customer Engineering Change Order (ECO) and BOM changes
• Maintain and update trackers related to program deliverables e.g., engineering issues, waiver requests, change requests, etc., to ensure all critical information and approval are in place for quality products
• Assist in other program administrative tasks as assigned by program managers
• Download the On Time Delivery (OTD) report from the customer portal and validate it against the shipment record for PM to analyse OTD performance
• Support and participate in company continuous improvement program

Requirements

• Nitec/Higher Nitec/Diploma in Engineering or other relevant qualification
• Minimum 1 years of experience as an administrator in the manufacturing industry.
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills