Product Quality & Customer Insight Engineer

Hewlett Packard Enterprise; Singapore; On-site; SGD 90,000 - 135,000; Full time

Job summary

Hewlett Packard Enterprise in Singapore is seeking a Technical Marketing Engineer to drive product quality leadership across the lifecycle. You will translate field feedback into actionable improvements and work with R&D, operations and product management to boost reliability and customer satisfaction.

This role emphasizes data analytics, issue management, and cross-functional collaboration to identify risks and deliver data-driven recommendations.

Qualifications

• Experience translating customer feedback into product improvements.
• Ability to analyse telemetry and field data to identify quality trends.
• Strong collaboration across R&D, manufacturing, product management and support.

Responsibilities

• Lead product quality improvements across the lifecycle.
• Translate customer feedback and field insights into actionable changes.
• Partner with R&D, Manufacturing, Product Management and Operations to implement corrective actions.
• Utilise data to identify risks and develop recommendations for quality improvements.

Skills

Quality management

Data analytics

Root cause analysis

Cross-functional collaboration

Customer advocacy

Job description

Hewlett Packard Enterprise in Singapore is seeking a Technical Marketing Engineer to drive product quality leadership across the lifecycle. You will translate field feedback into actionable improvements and work with R&D, operations and product management to boost reliability and customer satisfaction.

This role emphasizes data analytics, issue management, and cross-functional collaboration to identify risks and deliver data-driven recommendations.