Product Policy Manager, GenAI and Emerging Products

ByteDance; Singapore; Sur place; SGD 140 000 - 210 000; Plein temps

Résumé du poste

ByteDance is seeking a Product Policy Manager for GenAI Safety and Emerging Products within Trust & Safety. You will bridge policy and engineering to enable innovation while protecting users.

You will shape safety-by-design solutions, conduct risk assessments, and collaborate with Product, Engineering, Data Science, Legal, and Public Policy teams to launch safe, compliant AI features. This role requires clear communication and adaptability in fast-paced environments.

Qualifications

• 5+ years of experience in the technology industry, with policy development, program management, trust and safety, compliance, and/or risk assessment.
• Bachelor's or Master's degree in artificial intelligence, public policy, politics, law, economics, behavioral sciences, or a related field.
• Strong analytical reasoning, execution, and project management skills, with the ability to navigate ambiguity and balance trade-offs.
• Deep understanding of policy and safety issues impacting AI and emerging technologies.
• Excellent oral and written communication, with ability to translate complex challenges for cross-functional partners.
• Adaptability and sound judgment to evolve approach with new information and market developments.

Responsabilités

• Develop, review, and refine product-specific policies for GenAI and emerging products.
• Conduct pre-launch and post-launch risk assessments, identify harms, and design mitigations with cross-functional teams.
• Monitor user interactions, enforcement trends, abuse patterns, and emerging tech to inform policy.
• Partner with Product, Engineering, Data Science, Research, Operations, Legal, Public Policy, and PR to evaluate proposals.
• Track global regulatory developments and industry trends to evolve policy frameworks.
• Champion user safety and trust by promoting transparency and responsible product development.
• Prepare and present policy recommendations and risk analyses to stakeholders at multiple levels.

Connaissances

Policy development

Program management

Trust & safety

Risk assessment

Analytical reasoning

Cross-functional collaboration

Formation

Bachelor's or Master's degree in AI / public policy / related field

Description du poste

Responsibilities

As a Product Policy Manager for GenAI Safety and Emerging Products within Trust & Safety, you will work at the intersection of technology and policy to enable innovation while protecting users.

You will:

• Shape safety‑by‑design solutions for AI‑powered and other emerging products and features.
• Research and define product risks, and develop appropriate safety policies, guidelines, and enforcement strategies.
• Partner closely with Product, Engineering, Data Science, User Research, Operations, Legal, Public Policy, and other cross‑functional stakeholders to design and launch safe and compliant products.

This role supports fast‑moving and often ambiguous product areas, including new product launches and emerging technologies. The ideal candidate is comfortable balancing user safety, business priorities, regulatory expectations, and product innovation in a dynamic environment.

Responsibilities

• Develop, review, and refine product‑specific policies for GenAI and other emerging products and features, ensuring they are clear, defensible, enforceable, and aligned with business strategy, regulatory standards, and user safety requirements.
• Conduct thorough pre‑launch and post‑launch risk assessments for new products and features, identify potential harms and abuse vectors (including GenAI‑specific risks), and design effective mitigation strategies in partnership with Safety Product and other cross‑functional teams.
• Monitor and analyze user interactions, policy enforcement trends, abuse patterns, and emerging technologies to inform policy development, enforcement strategies, and product improvements.
• Partner closely with Product, Engineering, Data Science, Research, Operations, Legal, Public Policy, and PR to evaluate product proposals, influence design decisions, and support launch‑readiness and policy sign‑off.
• Track global regulatory developments, industry trends, and best practices related to online safety, AI governance, and safety‑by‑design, and proactively evolve policy frameworks.
• Champion user safety and trust by promoting transparency, ethical decision‑making, and responsible product development practices across TikTok and ByteDance’s AI initiatives.
• Prepare and present policy recommendations, risk analyses, and updates to stakeholders, driving alignment and informed decision‑making across multiple levels of the organization.

Qualifications

Minimum Qualification(s)

• 5+ years of experience in the technology industry, with exposure to policy development, program management, trust and safety, compliance, and/or risk assessment.
• Bachelor's or Master's degree in artificial intelligence, public policy, politics, law, economics, behavioral sciences, or a related field.
• Strong analytical reasoning, execution, and project management skills, with the ability to navigate ambiguity and balance multiple trade‑offs.
• Deep understanding of, and interest in, the key policy and safety issues that impact AI and other emerging technologies.
• Excellent oral and written communication skills, with the ability to translate complex challenges into clear, persuasive language and influence cross‑functional partners in a dynamic, fast‑paced, and often uncertain environment.
• Adaptability and sound judgment, with a willingness to evolve your approach based on new information, user feedback, product changes, or market developments.

Preferred Qualification(s)

• Experience working on emerging technologies, AI‑powered products, or other novel product areas.
• Demonstrated ability to develop principled, enforceable, and defensible policy recommendations in a fast‑paced environment.
• Experience translating policy requirements into operational guidance, tooling requirements, or scalable enforcement workflows.
• Familiarity with global technology regulation, online safety issues, or responsible AI and safety‑by‑design frameworks.
• Experience using data or analytical insights to inform policy decisions, measure outcomes, and improve policy effectiveness.
• Experience working with international partners across different time zones and cultures.

Trust & Safety at ByteDance

Content that this role interacts with includes images, video, and text related to every‑day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

ByteDance recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence‑based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person‑centred, innovative and integrated approach.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.