Product Ops & Data Insights Analyst

CGP Personnel; Singapore; On-site; SGD 34,000 - 41,000; Part time

Job summary

Cornerstone Global Partners is seeking a Product Operations Support Analyst for a 6-month assignment in Thomson Area, Singapore. The role focuses on investigating post-disbursement issues, identifying root causes, and performing data analyses to improve processes.

Responsibilities include testing product enhancements, verifying appeals logic and eligibility, documenting changes, and tracking follow-ups to completion.

Qualifications

• Degree in relevant fields.
• Proficient in Excel (Intermediate/Advanced).
• Experience with data visualization tools (Power BI, Tableau or DataBricks).
• Familiarity with AI/workflow tools or platforms is a plus.

Responsibilities

• Provide product ops support in investigating post-disbursement issues, identifying root causes, and conducting data analysis.
• Testing and verification of product enhancements to support current business needs.
• Testing and verification of appeals logic and eligibility.
• Assist in documenting process changes, discussions, tracking follow-ups to completion.
• Contribute to the team's continuous improvement initiatives.
• Other adhoc tasks assigned by section lead.

Skills

Data analysis

Attention to detail

Analytical mindset

Problem solving

Education

Degree in relevant fields

Tools

Excel

Power BI

Tableau

DataBricks

Job description

Cornerstone Global Partners is seeking a Product Operations Support Analyst for a 6-month assignment in Thomson Area, Singapore. The role focuses on investigating post-disbursement issues, identifying root causes, and performing data analyses to improve processes.

Responsibilities include testing product enhancements, verifying appeals logic and eligibility, documenting changes, and tracking follow-ups to completion.