Product Executive/Engineer

HORIBA INSTRUMENTS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

HORIBA INSTRUMENTS (SINGAPORE) PTE LTD in Singapore is seeking a Product Executive who will become an expert in water quality instruments and their applications. The role requires at least 2 years of laboratory testing experience, preferably with electrochemistry products such as meters and electrodes, and excellent communication skills.

You should be detail-oriented and eager to learn. The position involves training distributors and internal teams, supporting product launches, and contributing

Qualifications

• Bachelor’s degree in science or engineering (Chemistry or Environmental Science preferred).
• Minimum of 2 years of laboratory testing experience (electrochemistry preferred).
• Excellent written and verbal communication skills.
• Willingness to travel and learn.

Responsibilities

• Develop deep understanding of water quality instruments and their applications.
• Provide technical support to distributors and internal teams.
• Conduct hands-on testing and troubleshooting of products.
• Process warranty claims, issue RGA numbers, and monitor warranty shipments.
• Collaborate with graphics designer for application notes, tips, videos, flyers, manuals, posters, and brochures.
• Work with sales and marketing to provide product expertise.
• Visit distributors and customers for training, seminars, and workshops.
• Assist in developing product documentation such as manuals and training materials.
• Plan and arrange webinars, seminars, and product launches.
• Prepare and release newsletters.
• Stay updated with industry trends by attending exhibitions.

Skills

Communication skills

Attention to detail

Organizational skills

Teamwork

Willing to travel

Education

Bachelor’s degree in science or engineering

Job description

Job Description:

We are seeking a dedicated and knowledgeable Product Executive to join our team. The ideal candidate will focus on becoming an expert in our water quality instruments and their applications. This role requires a minimum of 2 years of laboratory testing experience, preferably with electrochemistry products such as meters and electrodes. The successful candidate will possess excellent communication skills, be detail-oriented, and have a strong willingness to learn.

Key Responsibilities:

• Develop a deep understanding of our water quality instruments and their applications.
• Provide excellent technical support to distributors and internal teams.
• Conduct hands-on testing and troubleshooting of our products.
• Process warranty claims, provide return goods authorization (RGA) numbers, and monitor shipments of warranty replacements.
• Collaborate with our graphics designer to prepare application notes, technical tips, videos, flyers, manuals, posters, and brochures.
• Collaborate with the sales and marketing teams to provide product expertise.
• Visit distributors and customers to conduct training, seminars, and workshops.
• Assist in the development of product documentation such as manuals and training materials such as presentation slides and frequently asked questions.
• Plan and arrange webinars, distributors’ seminars, and product launches.
• Prepare and release newsletters.
• Stay updated with industry trends and advancements by attending exhibitions.

Qualifications:

• Bachelor’s degree in science or engineering, preferably with a background in Chemistry or Environmental Science.
• Minimum of 2 years of laboratory testing experience, preferably with electrochemistry products such as meters and electrodes.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and organizational skills.
• Willing to travel and learn.
• Ability to work independently and as part of a team.