Product Delivery Manager — Insurance Tech & AI

Singtel Group; Singapore; Hybrid; SGD 90,000 - 150,000; Full time

Job summary

Singtel is building an AI-enabled telco and invites a Product Development Manager to shape the roadmap for Singtel Protect General Insurance and Life Insurance services. You will collaborate with agile teams to translate requirements into features, balancing scope, time, cost and quality across Business Owners, insurance partners and marketing.

You will drive end-to-end delivery, manage buy flows from requirements to launch, and ensure compliance, governance and effective stakeholder engagement

Qualifications

• Degree in Engineering or Computer Science from a reputable university.
• More than 3 years of project management experience.
• Experience delivering at least one complex cross-organisational technical systems integration project.
• Strong project management capabilities.
• Knowledge of mobile payment systems and open-loop payment processing.
• Strong leadership and stakeholder management skills.
• Strong attention to detail.
• Collaborative team player.
• Good presentation and analytical skills.
• Experience in insurance products and customer buy flows would be advantageous.

Responsibilities

• Own end-to-end project delivery plans covering scope, milestones, timelines and stakeholder management across Commercial, Technical, Operations and Marketing teams.
• Manage the delivery timeline for insurance service buy flows and provisioning through to launch.
• Gather business and platform requirements from Business Owners and insurance partners and prioritise tasks with the Agile development squad.
• Build operational policies, procedures and processes within Agile product development methodologies.
• Secure internal and external resources required for project delivery and recommend reprioritisation of key features where required.
• Engage project stakeholders regularly to ensure timelines and milestones are achieved.
• Identify and manage project risks proactively, assess potential impact and elevate issues where necessary.
• Manage relationships with senior internal stakeholders, external ecosystem partners, suppliers and vendors.
• Run product operational forums and ensure timely project status updates to management.
• Manage ongoing product development and feature implementation.
• Co-build and maintain product technology roadmaps and strategies for the business.
• Monitor competitor activities, market and technology trends and evolving customer needs.
• Ensure product development plans comply with relevant legal and compliance requirements.
• Support customer-facing teams with specialist product training through Learning & Development.
• Ensure smooth handover to Operations following successful BRT/User Trial completion.
• Extract key performance data to support management reporting.

Education

Degree in Engineering or Computer Science

Job description

Singtel is building an AI-enabled telco and invites a Product Development Manager to shape the roadmap for Singtel Protect General Insurance and Life Insurance services. You will collaborate with agile teams to translate requirements into features, balancing scope, time, cost and quality across Business Owners, insurance partners and marketing.

You will drive end-to-end delivery, manage buy flows from requirements to launch, and ensure compliance, governance and effective stakeholder engagement