Private Banking Client Services Leader

standard chartered singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Standard Chartered is seeking a Client Service Manager within Private Banking in Singapore to deliver high‑quality service to Private Banking clients and to support Front Office teams across operations, risk and compliance. The role emphasizes adherence to money laundering prevention procedures, regulatory guidelines, and timely escalation of suspicious activities.

The successful candidate will collaborate with TLs, RMs and support functions to maintain robust control environments and ensure

Responsibilities

• Provide comprehensive client support services to TL / RMs in executing a broad range of banking and investment transactions for Private Banking clients.
• Provide concise and relevant information flow and execute all client transactional and administrative needs accurately and on a timely basis.
• Handle and resolve day-to-day queries from clients on transactional activity, operations, systems, account re-balancing processes etc.
• Support TL/RMs to complete sales documentation and related processes (e.g. client profiling / KYC diligence) and input such information together with deal information into data capture and / or transaction processing systems.

Job description

Standard Chartered is seeking a Client Service Manager within Private Banking in Singapore to deliver high‑quality service to Private Banking clients and to support Front Office teams across operations, risk and compliance. The role emphasizes adherence to money laundering prevention procedures, regulatory guidelines, and timely escalation of suspicious activities.

The successful candidate will collaborate with TLs, RMs and support functions to maintain robust control environments and ensure