Private Banking Client Services Specialist

HSBC; Singapore; On-site; SGD 36,000 - 72,000; Full time

Job summary

HSBC Global Private Banking in Singapore is seeking a Client Services Executive to deliver premier client service for high net worth clients, addressing enquiries and requests with precision. You will explain operational matters, support Know Your Customer compliance, log instructions, and help build productive relationships across internal teams and with clients.

The role emphasizes accuracy, timely data entry, and adherence to selling standards while contributing to a professional, inclusive

Qualifications

• Experience in private banking as a client service executive or similar background.

Responsibilities

• Attend to client enquiries and requests with the highest standard of service.
• Explain operational matters to clients and help them understand compliance requirements.
• Promptly address client feedback and complaints with appropriate action.
• Manage the Know Your Customer (KYC) program and ensure compliance with processes.
• Support Offshore Representative Offices; log and respond to transaction instructions.
• Build and maintain productive relationships internally and with clients.
• Ensure data input is timely and accurate; maintain consistency and quality.

Skills

Private banking

Client servicing

Communication

Credit skills

Job description

HSBC Global Private Banking in Singapore is seeking a Client Services Executive to deliver premier client service for high net worth clients, addressing enquiries and requests with precision. You will explain operational matters, support Know Your Customer compliance, log instructions, and help build productive relationships across internal teams and with clients.

The role emphasizes accuracy, timely data entry, and adherence to selling standards while contributing to a professional, inclusive