Private Banking Associate: High-Touch Client Support

dbs bank ltd.; Singapore; On-site; SGD 100,000 - 170,000; Full time

Job summary

DBS Bank Ltd. in Singapore seeks a client liaison for Private Banking to support Relationship Managers in delivering superb service to high net-worth clients. You will handle day-to-day transactions, payments and administrative tasks to ensure a smooth experience.

Strong knowledge of banking products, regulatory requirements and excellent communication are essential. You thrive in a collaborative team and maintain meticulous attention to detail to meet client needs promptly.

Qualifications

• Bachelor's Degree with at least 3 years of banking service experience.
• Knowledge of banking products and services including FX, bonds, equities, derivatives, fund management products and financial structures.
• Familiar with bank and regulatory requirements.
• Meticulous and a great team player with excellent communication and interpersonal skills.
• CACS Certification 1 & 2 is required.

Responsibilities

• Achieve client retention by supporting Relationship Managers in delivering stellar service to high net-worth clients and following up on client calls or queries.
• Partner with Client, Business Support and service providers to ensure prompt transaction processing and smooth delivery of client requirements.
• Act as key client proxy for initiating client instructions, tracking and monitoring transactions, and preparing relevant administrative loan documentation in compliance with regulatory requirements.
• Promptly recognizing and escalating issues to Management.

Skills

Eye for detail

Banking products & services knowledge

Team player

Communication skills

Education

Bachelor's Degree

CACS Certifications 1 & 2

Job description

DBS Bank Ltd. in Singapore seeks a client liaison for Private Banking to support Relationship Managers in delivering superb service to high net-worth clients. You will handle day-to-day transactions, payments and administrative tasks to ensure a smooth experience.

Strong knowledge of banking products, regulatory requirements and excellent communication are essential. You thrive in a collaborative team and maintain meticulous attention to detail to meet client needs promptly.