Private Banking Client Experience Associate

DBS BANK LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

DBS Bank Ltd. in Singapore seeks a capable client liaison to support Relationship Managers in Private Banking, ensuring seamless service for high net-worth clients. You will handle client inquiries, execute transactions and manage administrative requirements with accuracy.

You thrive on detail, collaborate well with teams, and apply strong communication and interpersonal skills along with regulatory know-how to meet client needs.

Qualifications

• Bachelor's Degree with at least 3 years' experience in a banking service role.
• Knowledge of banking products and services (FX, bonds, equities, derivatives, fund management).
• Familiar with bank and regulatory requirements.
• Meticulous and a great team player with excellent communication and interpersonal skills.
• Possess CACS Certifications 1 & 2.

Responsibilities

• Achieving client retention by supporting Relationship Managers (RMs) in providing stellar service to high net-worth clients and following up promptly on client calls or queries.
• Partnering Client, Business Support and service providers to ensure prompt transaction processing and smooth delivery of client requirements.
• Acting as key client proxy for initiating client instructions, tracking & monitoring transactions, preparing relevant administrative loan documentation & instructions in compliance with regulatory requirements.
• Promptly recognizing and appropriately escalating issues to Management.

Skills

Attention to detail

Team player

Communication

Interpersonal skills

Education

Bachelor's Degree

Job description

DBS Bank Ltd. in Singapore seeks a capable client liaison to support Relationship Managers in Private Banking, ensuring seamless service for high net-worth clients. You will handle client inquiries, execute transactions and manage administrative requirements with accuracy.

You thrive on detail, collaborate well with teams, and apply strong communication and interpersonal skills along with regulatory know-how to meet client needs.