Private Banking Client Experience Lead

Standard Chartered Bank; Singapore; Hybrid; SGD 240,000 - 520,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing programs

Competitive compensation

Job summary

Standard Chartered Bank in Singapore seeks a senior Private Banking leader to drive end-to-end client servicing excellence and regulatory compliance across the team. You will collaborate with Relationship Managers, Compliance, Legal, and Operations to ensure timely and accurate submissions, approvals, and client outcomes.

The ideal candidate brings 10+ years in Private Banking, MAS RNF qualifications, and a proven track record in leadership, stakeholder management, and risk-aware decision making.

Qualifications

• RNF Certification with MAS Singapore.
• Minimum 10+ years in Private Banking with wide product knowledge.
• Strong communication and leadership capabilities.

Responsibilities

• Align with PvB business strategy and drive end-to-end client servicing excellence.
• Ensure regulatory compliance with FATCA, CRS and internal controls; timely completion of required reviews.
• Lead stakeholders across RM teams, Compliance, Legal, and Operations to deliver seamless client experience.

Skills

Leadership

Regulatory knowledge

Communication

Problem solving

Time management

Education

RNF Certification (MAS Singapore)

Job description

Standard Chartered Bank in Singapore seeks a senior Private Banking leader to drive end-to-end client servicing excellence and regulatory compliance across the team. You will collaborate with Relationship Managers, Compliance, Legal, and Operations to ensure timely and accurate submissions, approvals, and client outcomes.

The ideal candidate brings 10+ years in Private Banking, MAS RNF qualifications, and a proven track record in leadership, stakeholder management, and risk-aware decision making.