Presales Solutions Engineer - Observability & Cloud Demos

Ethos BeathChapman; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

BeathChapman in Singapore is recruiting a Presales Solutions Engineer to work with customers on solution design, product demonstrations and technical evaluations of an observability platform. You will blend hands-on technical work with discussions, demos and workshops, collaborating with sales, product and engineering to tailor solutions for regional customers and partners.

We value clear communication, practical problem solving, and the ability to explain technical concepts to non-technical

Qualifications

• 3+ years in a technical role with hands-on software/cloud exposure.
• Experience in presales, professional services, or customer workshops preferred.
• Able to write or debug code, APIs, and troubleshoot issues; cloud experience on AWS/Azure/GCP.
• Familiarity with Linux, containers, and Kubernetes is a plus.

Responsibilities

• Understand customer systems and objectives with the sales team.
• Lead technical discussions and recommend fit-for-purpose solutions.
• Build tailored demos and proofs of concept with clear objectives.
• Hands-on during evaluations: connect data sources, dashboards, alerts.
• Investigate performance problems using metrics, logs, traces.
• Prepare proposals, architecture diagrams, and security questionnaire responses.
• Run technical workshops and training for customers and partners.

Skills

Customer-facing communication

Cloud and DevOps concepts

Solution design

Troubleshooting

AI tooling usage

Tools

AWS

Azure

Google Cloud

Kubernetes

Datadog

Dynatrace

New Relic

Splunk

Grafana

Job description

BeathChapman in Singapore is recruiting a Presales Solutions Engineer to work with customers on solution design, product demonstrations and technical evaluations of an observability platform. You will blend hands-on technical work with discussions, demos and workshops, collaborating with sales, product and engineering to tailor solutions for regional customers and partners.

We value clear communication, practical problem solving, and the ability to explain technical concepts to non-technical