Presales Solution Consultant

CHINA TELECOM (ASIA PACIFIC) PTE. LTD.; Singapore; Presencial; SGD 90.000 - 150.000; Jornada completa

Descripción de la vacante

CHINA TELECOM (ASIA PACIFIC) PTE. LTD. seeks an experienced ICT solution architect to craft customized DICT/telecom solutions for corporate clients.

You will oversee the full project lifecycle from pre-sales to production, including requirements gathering, demonstrations, and user training. The role requires 5+ years in ICT, strong cloud/CDN/security knowledge, and experience with RFIs/RFPs. Excellent English and Chinese communication skills are essential for coordinating with stakeholders

Formación

• Education: Degree holders in Computer Science, Telecommunications, or related fields.
• Minimum 5 years in ICT or telecom sectors.
• Strong knowledge of ICT/DICT solutions, cloud, CDN, data centres, security and VoIP/UC.

Responsabilidades

• Design customized ICT/DICT solutions and traditional telecom services.
• Engage from pre-sales through production, including requirements gathering, demos, and training.
• Respond to RFIs/RFPs and other proposals for corporate customers.
• Influence customer requirements and position telecom services competitively.
• Coordinate with agents, suppliers, HQ and branches; provide solution training to sales teams.
• Coordinate implementation, configuration, troubleshooting, and ongoing maintenance.
• Maintain strong customer relationships and loyalty.

Conocimientos

DICT & Telecom

Cloud/CDN/DPaaS

VoIP/UC

MPLS VPN/IEPL/IPLC

Educación

Degree holders

Herramientas

CCNP

HCIE

CISSP

Descripción del empleo

Job Responsibilities

• Customized Solution Design: Propose customized solutions that comprise ICT/DICT solutions and traditional connectivity services to cope with corporate customers' requirements.
• End-to-End Project Involvement: Take part in the entire process from pre-sales to the production environment, which includes conducting user requirement studies, delivering solution presentations and demonstrations, providing training, offering on-site support, and ensuring smooth project implementation.
• Technical Bidding and Proposals: Develop overall technical solutions and actively respond to RFIs (Requests for Information),RFPs (Requests for Proposal), and other proposals requested by corporate customers.
• Requirement Influencing & Competitive Positioning: Influence the customer's technical requirements and strategically position the company's telecommunication services relative to the competition.
• Internal Coordination & Training: Coordinate with agents, suppliers, headquarters, and branch offices, while periodically providing comprehensive solution training to the internal Sales Team.
• Implementation & Troubleshooting: Coordinate with related parties to manage project implementation, system configuration, troubleshooting, and ongoing maintenance.
• Customer Relationship Management: Maintain qualitative customer services and build long-term loyalty among customers.

Requirements：

• Education Requirement: Degree holders
• Field of study: Computer Science or Telecommunications or relevant fields
• Work Experience (Years& Field) ：min 5 Years in ICT industry
• Required Skills /Certifications:
  • Technical Knowledge (DICT & Traditional Telecom):
    • Must possess sound knowledge in ICT/DICT solutions, including Cloud Computing(Public/Private/Hybrid clouds), Content Delivery Networks (CDN), Data Centres, Managed Security, and VoIP/Unified Communications.
    • Must be familiar with traditional telecom connectivity services such as Global Internet, MPLS VPN, Metro Ethernet, International Ethernet Private Lines (IEPL), and International Private Leased Circuits (IPLC).
  • Professional Certifications: Holders of professional certificates such as CCNP, HCIE or CISSP have a definite advantage.
• Core Competencies: Superior analytical, problem-solving, presentation, and communication skills are required. Candidates must also possess the ability to quickly adapt to ever-changing technology.
• Teamwork & Communication: Demonstrated ability to communicate effectively and maintain good working relationships with both technical and non-technical users.
• Language Requirement：Language Proficiency: Be effective bilingual in both spoken and written English and Chinese because the candidate needs to liaise with English and Chinese speaking stakeholders.