IT Manager

Huawei International Pte. Ltd.; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Huawei International Pte. Ltd. in Singapore is seeking an experienced IT Infrastructure Lead to manage office IT networks, data centers, CCTV and access control systems, and related facilities.

You will guide the team in monitoring, maintenance, and project delivery while aligning IT with business goals. Responsibilities include overseeing helpdesk, system design, performance enhancements, and collaboration with business units to improve operations and productivity.

Formación

• Bachelor’s degree in computer science, telecommunications, information management, or related field.
• 5+ years IT leadership/management experience in infrastructure or IT operations.
• Minimum 3+ years in infrastructure field with large-scale IT architecture planning and implementation.
• Strong knowledge of networking, CCTV, UPS, data center, and security door access systems.
• Excellent knowledge of Windows Server and related server room build-out.
• CCNP certification is preferable.
• Proficiency with Microsoft Excel, VBA, Access, Tableau and Power BI for reporting.
• Mandarin proficiency required for cross-border collaboration and communications.

Responsabilidades

• Lead IT infrastructure operations, support, and maintenance for office environments.
• Oversee helpdesk support, troubleshooting, and hardware/software issues across devices and networks.
• Plan, design, implement, and maintain IT systems and projects with a focus on reliability and SLA compliance.
• Collaborate with departments to optimize business processes through IT solutions.
• Ensure data analysis of infrastructure bottlenecks and timely corrective actions.

Educación

Bachelor's Degree in Computer Science / Telecommunications / Information Management

CCNP certification

Herramientas

Networking

IP PBX System

CCTV System

Windows Server

Tableau

Power BI

Excel VBA/Access

Descripción del empleo

Infrastructure job description：

1. Responsible for an or several office IT infrastructure and maintenance, such as: Network（WAN、LAN、WIFI、Line purchase and payment）, IT room（Air-condition、UPS、 Electric power、CCTV、door access control、fire control）, Video Conference devices and setup new office（Network/IT room/CCTV/door access control/canteen/Video Conference room）.

2. Responsible for helpdesk support and troubleshooting, assemble and handle computer/laptop/network/server/eprint/wireless projector related problems in terms of hardware and software.

3. Responsible monitoring, evaluation, demand analysis, program design, planning and budgeting, organization, implementation, operation and maintenance for IT Business Office environment or operation.

4. Responsible the data analysis of the daily operation and maintenance conditions of infrastructure bottlenecks and potential problems in timely manner and corrective feedback, thus to ensure SLA compliance.

5. Responsible for improving customer satisfaction and office productivity, daily optimization and improvement

Application job description：

1. Participates in requirements gathering, analysis, design, development, implementation and validation of new IT systems.

2. Involves in maintenance and performance enhancement of existing IT tools systems. If it is needed, correct the system bug and redeploy the program.

3. Responsible in IT projects management, implementation, documentation, training and system support. Quickly understand the company business rules and the IT system, can implement the large-scale IT System for the subsidiary user.

4. Cooperate and collaborate with company’s employees at all levels in achieving common goals and objectives.

5. Work closely with business departments to understand their operational requirements and identify opportunities to leverage IT solutions to improve business processes, operational efficiency and employee productivity.

6. Provide IT support and solutions with a strong service-oriented mindset, ensuring that IT services effectively meet business needs and enhance user satisfaction.

Candidate Requirement

Applicants must meet the following minimum requirement in terms of working experience, qualification background technical and language skills.

Application Requirement：

1. Candidate must possess at least a Bachelor's Degree education in computer science, telecommunications, information management, and other related professional class graduated.

2. More than 2 years’ experience in IT related services/development/test/support/project management.

3. With a minimum of 3 years working experience in the infrastructure field.

4. Has more than large-scale IT architecture planning, solution design and implementation experience, familiar with servers, network devices, and audio, video, and data center and other areas of IT technology.

5. Excellent knowledge and experience of Networking, IP PBX System, CCTV System, UPS System and Security Door Access System, Windows Server and related build up server room. CCNP certification holder is preferable.

6. Good knowledge in Microsoft Office Excel VBA /Access /Tableau/Power BI Software report development.

7. Good knowledge in telecom business operation and process flows is preferable.

8. Good knowledge in ERP and enterprise transform project is preferable.

9. Good communication and presentation skills.

10. Minimum 5 years of management or leadership experience, with proven ability to lead IT teams, manage IT operations and oversee projects.

11. Prior working experience in large-scale enterprises, preferably within the internet, technology or telecommunications industry.

12. Strong IT acumen and business awareness, with the ability to understand business requirements and translate them into effective IT solutions to improve operational efficiency and productivity.

13. Able to collaborate with business departments and stakeholders at all levels to enhance service quality and user satisfaction.

14. Proficiency in Mandarin is essential to support cross-border collaboration, policy and document interpretation, and communication with the Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China.