POS & Outlet Tech IT Support Specialist

BREADTALK GROUP PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

BreadTalk Group PTE. LTD. is seeking an IT support specialist to provide day-to-day assistance for POS systems, digital platforms, and outlet technology across our network. You will troubleshoot hardware and software, assist with deployments, and guide outlet teams on POS usage, while coordinating with vendors and IT service providers to resolve issues. The role covers VPN and basic IT infra tasks and requires clear communication.

Qualifications

• Nitec/ITC/Diploma in IT, Computer Science or related discipline.
• 0-2 years of relevant experience
• Basic knowledge of POS systems, business applications and IT infrastructure.
• Strong troubleshooting and problem-solving skills.
• Good communication skills and ability to work with vendors and outlet teams.

Responsibilities

• Provide day-to-day IT support for POS systems, digital platforms and outlet technology.
• Maintain and troubleshoot POS systems, payment terminals, software and related IT equipment.
• Support the setup, testing and rollout of new POS systems and digital solutions.
• Liaise with vendors and service providers to resolve technical issues.
• Support outlet users and provide guidance on POS and digital platforms.
• Assist with network, VPN and other IT infrastructure issues affecting business systems.
• Maintain system documentation and support IT projects and other ad hoc tasks.

Skills

POS systems

Troubleshooting

Vendor liaison

IT infrastructure

Communication skills

Education

Nitec/ITC/Diploma in IT/CS or related

Tools

VPN

Networking basics

Job description

BreadTalk Group PTE. LTD. is seeking an IT support specialist to provide day-to-day assistance for POS systems, digital platforms, and outlet technology across our network. You will troubleshoot hardware and software, assist with deployments, and guide outlet teams on POS usage, while coordinating with vendors and IT service providers to resolve issues. The role covers VPN and basic IT infra tasks and requires clear communication.