Policy Admin Manager - Commercial Lines Lead

hl assurance pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

HL Assurance Pte. Ltd. is seeking a capable leader to head the Policy Administration team, ensuring timely and accurate processing of new business and renewals for Personal and Commercial Lines. You will set standards, develop staff, and streamline processes for customers and partners.

You will supervise daily operations, coach staff, generate monthly management reports, and participate in special projects as needed. Strong GI knowledge and leadership are highly valued.

Qualifications

• Diploma in Business Studies or related field.
• At least 6 years' policy processing experience.
• Commercial Lines experience preferred.
• Strong leadership and communication skills.
• Proficiency in MS Office.

Responsibilities

• Lead and supervise a team of Policy Admin Officers.
• Own processing of new business and renewal endorsements for Personal and Commercial Lines.
• Review and improve policies and procedures to make work faster and more effective.
• Train and coach staff to raise accuracy and quality.
• Prepare monthly management reports and support quarterly board presentations.
• Take on special projects as the company requires.

Skills

Leadership

Communication

Teamwork

Prioritization

MS Office

Education

Business diploma

Tools

MS Office

Job description

HL Assurance Pte. Ltd. is seeking a capable leader to head the Policy Administration team, ensuring timely and accurate processing of new business and renewals for Personal and Commercial Lines. You will set standards, develop staff, and streamline processes for customers and partners.

You will supervise daily operations, coach staff, generate monthly management reports, and participate in special projects as needed. Strong GI knowledge and leadership are highly valued.