Platform Operations Engineer: VMware, Hyper-V & Nutanix

Activate Interactive Pte Ltd.; Singapore; On-site; SGD 110,000 - 170,000; Full time

Benefits offered by this job

Fun working environment

Employee Wellness Program

To work in Singapore Government Agency

Job summary

Activate Interactive Pte Ltd is seeking a Platform Operations Engineer to support on-premises and hybrid infrastructure underpinning mission-critical systems. You will collaborate with internal teams and L1 vendors to ensure reliable operations, incident management, and governance across compute, storage, and networking.

The role emphasizes technical project coordination, security governance, and alignment with operational requirements, with a multi-year technology refresh plan and limited

Qualifications

• At least 5 years of experience in infrastructure or platform operations.
• Experience supporting production or mission-critical environments.
• Strong technical understanding of infrastructure operations across virtualization, operating systems, storage, backup, networking, and related platforms.
• Experience working with vendor-supported operating models and managing external support teams.
• Able to participate in technical troubleshooting, issue deep dives, and problem resolution for complex incidents.
• Experience supporting technical governance, security governance, change review, or service request approval processes is preferred.
• Experience supporting technical project delivery, including coordination, issue and risk tracking, dependency management, and stakeholder follow-up.
• At least 2 years of experience in government or public sector settings.
• Good to have data centre operations experience.
• Strong communication and coordination skills with both technical and non-technical stakeholders.

Responsibilities

• Work with L1 vendor engineers and the internal team to oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.
• Provide technical oversight across compute, storage, virtualization, operating systems, backup, disaster recovery (DR), high availability (HA), and related infrastructure platforms.
• Lead incident management for complex issues, including technical deep dives, root cause analysis, recovery planning, and timely resolution follow-up.
• Manage and coordinate vendor activities to ensure operational tasks, incidents, service requests, and technical deliverables are completed effectively and within expected timelines.
• Review and assess technical changes, service requests (SRs), implementation plans, and recovery approaches to ensure they are practical, supportable, and aligned with operational, security, and architectural requirements.
• Support technical and security governance activities, including change review, risk awareness, compliance alignment, and operational readiness checks.
• Support infrastructure modernization and the multi-year technology refresh programme while maintaining stable day-to-day operations with minimal downtime.
• Plan, coordinate, and track technical infrastructure activities across internal teams and vendors for refresh, upgrade, migration, and other technical project initiatives.
• Track project risks, issues, dependencies, action items, and status updates to ensure milestones, operational commitments, and implementation readiness are met.
• Work with application, network, security, and vendor teams to resolve platform-related issues and maintain runbooks, SOPs, governance artefacts, and supporting documentation.

Skills

Platform operations

Vendor coordination

Governance

Incidents management

Education

Degree in Computer Science, Engineering, IT or related field

Tools

VMware

Hyper-V

Nutanix

Red Hat Linux

Windows Server

Job description

Activate Interactive Pte Ltd is seeking a Platform Operations Engineer to support on-premises and hybrid infrastructure underpinning mission-critical systems. You will collaborate with internal teams and L1 vendors to ensure reliable operations, incident management, and governance across compute, storage, and networking.

The role emphasizes technical project coordination, security governance, and alignment with operational requirements, with a multi-year technology refresh plan and limited