Platform Operations Engineer / IT Infrastructure Engineer

ADOMITA TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

ADOMITA TECHNOLOGIES PTE. LTD. is seeking a Platform Operations Engineer to oversee day-to-day operations of critical infrastructure across on-premises and hybrid environments, coordinating with L1 vendors and internal teams to ensure stability and performance.

You will lead incident management, review changes, and work with application, network, security, and vendor teams to maintain runbooks, SOPs, and governance artefacts while driving infrastructure modernization initiatives.

Qualifications

• 5+ years in infrastructure or platform operations.
• Experience with production or mission-critical environments.
• Strong virtualization and OS knowledge across VMware/Hyper-V/Nutanix, Red Hat Linux, Windows Server.
• Experience coordinating governance and change-review processes.
• Public sector experience is a plus (2+ years).

Responsibilities

• Oversee day-to-day operational support for critical platforms in on-prem and hybrid environments.
• Provide technical oversight across compute, storage, virtualization, OS, backup, DR, and HA.
• Lead incident management with deep dives, RCAs, and recovery planning.
• Coordinate vendor activities to complete tasks, incidents, and service requests on time.
• Review changes and service requests for practicality, security alignment, and operational readiness.
• Support governance activities including change review, risk awareness, and compliance alignment.
• Assist in infrastructure modernization and multi-year refresh programs while maintaining uptime.
• Plan infra activities across internal teams and vendors for upgrades and migrations.
• Track risks, issues, dependencies, and milestones to ensure readiness and delivery.
• Collaborate with app, network, security, and vendor teams to resolve issues and maintain runbooks.

Skills

Infrastructure operations

Vendor management

Incident management

Stakeholder coordination

Problem solving

Governance experience

Tools

VMware

Hyper-V

Nutanix

Red Hat Linux

Windows Server

Backup solutions

Job description

Platform Operations Engineer / IT Infrastructure Engineer

• Work with L1 vendor engineers and the internal team to oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.
• Provide technical oversight across compute, storage, virtualisation, operating systems, backup, disaster recovery (DR), high availability (HA), and related infrastructure platforms.
• Lead incident management for complex issues, including technical deep dives, root cause analysis, recovery planning, and timely resolution follow-up.
• Manage and coordinate vendor activities to ensure operational tasks, incidents, service requests, and technical deliverables are completed effectively and within expected timelines.
• Review and assess technical changes, service requests (SRs), implementation plans, and recovery approaches to ensure they are practical, supportable, and aligned with operational, security, and architectural requirements.
• Support technical and security governance activities, including change review, risk awareness, compliance alignment, and operational readiness checks.
• Support infrastructure modernisation and the multi-year technology refresh programme while maintaining stable day-to-day operations with minimal downtime.
• Plan, coordinate, and track technical infrastructure activities across internal teams and vendors for refresh, upgrade, migration, and other technical project initiatives.
• Track project risks, issues, dependencies, action items, and status updates to ensure milestones, operational commitments, and implementation readiness are met.
• Work with application, network, security, and vendor teams to resolve platform-related issues and maintain runbooks, SOPs, governance artefacts, and supporting documentation.

Requirements

• At least 5 years of experience in infrastructure or platform operations
• Experience supporting production or mission-critical environments
• Strong technical understanding of infrastructure operations across virtualisation, operating systems, storage, backup, networking, and related platforms
• Experience working with vendor-supported operating models and managing external support teams
• Able to participate in technical troubleshooting, issue deep dives, and problem resolution for complex incidents
• Experience supporting technical governance, security governance, change review, or service request approval processes is preferred
• Experience supporting technical project delivery, including coordination, issue and risk tracking, dependency management, and stakeholder follow-up
• At least 2 years of experience in government or public sector settings
• Good to have data centre operations experience
• Strong communication and coordination skills with both technical and non-technical stakeholders

Technical Requirements

• Experience with infrastructure platforms such as VMware, Hyper-V, or Nutanix
• Experience with Red Hat Linux and/or Windows Server environments
• Familiarity with enterprise storage, backup, HA, and DR solutions
• Strong understanding of monitoring, observability, logging, and alerting practices
• Solid understanding of networking fundamentals such as TCP/IP, DNS, routing, firewalls, load balancing, and segmentation