Planning Executive (Enforcement)

Urban Redevelopment Authority of Singapore (URA); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Urban Redevelopment Authority of Singapore (URA) is seeking a proactive enforcement support officer for field-based regulatory work. You will conduct site inspections, engage homeowners and operators on-site, and document findings to support investigations by senior officers.

The role emphasizes on-site education, de-escalation in public encounters, and drafting notices. A polytechnic diploma or 3 years of enforcement experience are required; a 1-year contract is offered.

Qualifications

• Diploma or 3+ years enforcement experience is required.
• Strong written and verbal communication skills are essential.
• Ability to manage multiple tasks with attention to detail within regulatory guidelines.

Responsibilities

• Field inspections: conduct regular site visits to monitor compliance and document findings for investigations.
• Engage stakeholders on-site to explain regulatory requirements clearly.
• Handle on-site feedback professionally and apply de-escalation techniques as needed.
• Assist in preparing inspection reports and draft official notices or letters.

Skills

Eye for detail

Self-driven

Multi-tasking

Interpersonal skills

Analytical skills

Writing skills

Teamwork

Independent work

Education

Polytechnic diploma in civil/structural engineering, mechanical/electrical engineering, architecture, building or relevant field

At least 3 years enforcement experience (alternative to diploma)

Job description

What The Role Is

We are seeking a proactive individual to support our enforcement team in maintaining regulatory standards. This role is primarily field-based, focusing on ground inspections and direct engagement with public stakeholders. As the first point of contact during site visits, you will play a crucial role in educating the public on regulations and identifying non-compliance.

What You Will Be Working On

• Field Inspections: Conduct regular assigned site visits to monitor compliance with URA’s regulations, identify regulatory breaches / gather evidence and document findings accurately to support further investigations by senior officers.
• Ground Engagement: Explain regulatory and compliance requirements to different stakeholders e.g. homeowners, tenants, and business operators in a clear manner.
• Conflict Management: Handle immediate feedback and potentially difficult encounters with members of the public on-site, applying de-escalation techniques.
• Administrative Support: Assist in the preparation of inspection reports and recommended enforcement actions, as well as drafting of official notices or letters to relevant parties.

What We Are Looking For

• A polytechnic diploma in civil/structural engineering, mechanical/electrical engineering, architecture, building or such other relevant field. In the alternative, candidates without a diploma should possess at least 3 years of experience in enforcement related work.
• Minimum 3 years working experience in enforcement related work
• Eye for detail, self-driven and able to multi-task in managing operational caseload
• Strong interpersonal and communication skills
• Good analytical and writing skills
• Able to work independently as well as in a team

The successful candidate will be offered a 1-year contract in the first instance, with continuation subject to further assessments and considerations.