Planner (Enforcement)

Urban Redevelopment Authority; Singapore; Presencial; SGD 48.000 - 72.000; Jornada completa

Descripción de la vacante

Urban Redevelopment Authority (URA) in Singapore seeks an enforcement officer to uphold regulatory standards through field inspections, investigations and enforcement actions. You will engage with homeowners and businesses to explain rules, and manage enforcement workflows with careful, fair judgment.

The role requires a degree in a relevant field, strong communication, analytical and writing skills, and the ability to handle difficult conversations. Fresh graduates are welcome.

Formación

• Resilient, capable of handling complex situations with fairness.
• Strong interpersonal and communication skills.
• Eye for detail with the ability to multi-task and manage caseloads.
• Analytical, writing and presentation skills.
• Able to work independently and in a team.

Responsabilidades

• Site inspections and investigations to document regulatory breaches and gather evidence.
• Engage with homeowners and businesses to explain rules and regulations.
• Enforcement action including serving formal notices to secure compliance.
• Review and assess appeals with balanced recommendations.
• Manage challenging interactions with the public using de-escalation techniques.

Conocimientos

Interpersonal communication

Analytical skills

Written communication

Presentation skills

Conflict management

Educación

Degree in civil/structural engineering, mechanical/electrical engineering, architecture, building or relevant field

Descripción del empleo

What the role is:

As an enforcement officer, you will be on the front lines of maintaining URA’s regulatory standards. This is a dynamic role where you are responsible for ensuring compliance with URA’s regulations through ground inspections, public engagement, and the management of enforcement workflows.

What you will be working on:

• Site Inspections: Conduct field inspections and investigations to identify and document evidence of regulatory breaches, along with interviewing persons acquainted with the case.
• Engagement & Education: Engage with homeowners and businesses, where needed, to explain rules and regulations.
• Enforcement Action: Execute statutory powers, including the serving of formal notices to secure compliance with regulations.
• Appeals Management: Review and assess appeals, providing recommendations based on a balanced and calibrated approach.
• Conflict Resolution: Manage challenging face-to-face interactions with members of the public, utilising de-escalation techniques while maintaining professional standing.

What we are looking for:

We are looking for a resilient individual who can navigate complex situations, apply regulations firmly but fairly, and communicate clearly with a diverse range of internal and external stakeholders

• A degree in civil/structural engineering, mechanical/electrical engineering, architecture, building or such other relevant field. Fresh graduates are welcome to apply.
• Prior experience in enforcement/investigation work is an advantage
• Eye for detail, self-driven and able to multi-task in managing operational caseload
• Strong interpersonal and communication skills
• Good analytical, writing and presentation skills
• Able to work independently as well as in a teamThe successful candidate will be offered a 1-year contract in the first instance, with continuation subject to further assessments and considerations.

About Urban Redevelopment Authority

The Urban Redevelopment Authority (URA) is Singapore's national land use planning authority. URA prepares long term strategic plans, as well as detailed local area plans, for physical development, and then co-ordinates and guides efforts to bring these plans to reality. Prudent land use planning has enabled Singapore to enjoy strong economic growth and social cohesion, and ensures that sufficient land is safeguarded to support continued economic progress and future development.