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The Urban Redevelopment Authority (URA) is seeking a proactive enforcement support officer to join the field-based team. You will conduct site visits, explain regulations to homeowners, tenants, and business operators, and assist with preparing inspection reports and notices.
This role emphasizes on-ground engagement, documentation of findings, and de-escalation during public interactions, with a first-year contract and potential continuation subject to performance assessments.
We are seeking a proactive individual to support our enforcement team in maintaining regulatory standards. This role is primarily field-based, focusing on ground inspections and direct engagement with public stakeholders. As the first point of contact during site visits, you will play a crucial role in educating the public on regulations and identifying non-compliance.
Field Inspections: Conduct regular assigned site visits to monitor compliance with URA's regulations, identify regulatory breaches / gather evidence and document findings accurately to support further investigations by senior officers.Ground Engagement: Explain regulatory and compliance requirements to different stakeholders e.g. homeowners, tenants, and business operators in a clear manner.Conflict Management: Handle immediate feedback and potentially difficult encounters with members of the public on-site, applying de-escalation techniques.Administrative Support: Assist in the preparation of inspection reports and recommended enforcement actions, as well as drafting of official notices or letters to relevant parties.
The Urban Redevelopment Authority (URA) is Singapore's national land use planning authority. URA prepares long term strategic plans, as well as detailed local area plans, for physical development, and then co-ordinates and guides efforts to bring these plans to reality. Prudent land use planning has enabled Singapore to enjoy strong economic growth and social cohesion, and ensures that sufficient land is safeguarded to support continued economic progress and future development.