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Guzman y Gomez is seeking a Permanent Part-Time Shift Leader to guide and coach our crew, ensuring fast, friendly service while maintaining food safety and quality standards. This role focuses on leading during busy service periods and supporting a positive guest experience.
You will oversee daily shift operations, handle customer feedback professionally, manage people performance, and step in for the Manager on Duty when required, while contributing to restaurant performance and team
At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Permanent Part-Time Shift Leader, you will lead, coach and motivate the team to deliver exceptional guest experiences while upholding our food safety and quality standards.
You will lead the team during busy service periods and ensure smooth and efficient restaurant operations. In the absence of the Manager on Duty, you will oversee daily restaurant operations, people management, customer experience and financial performance.
Minimum 25 hours, 3 working days per week
Lead, coach and motivate the crew to deliver excellent service.
Oversee daily restaurant operations and ensure smooth shift execution.
Maintain high standards of food safety, food quality and cleanliness.
Ensure a positive guest experience and handle customer feedback professionally.
Take charge of restaurant operations in the absence of the Manager on Duty.
We welcome candidates with diverse experiences. Specifically, we are looking for individuals with:
Leadership experience in a fast-paced environment.
Strong communication and teamwork skills.
A customer-focused mindset and a positive attitude.