Part-Time Shift Lead: Guest Experience & Operations

Guzman y Gomez; Singapore; Hybrid; SGD 17,000 - 25,000; Part time

Job summary

Guzman y Gomez is seeking a Permanent Part-Time Shift Leader to guide and coach our crew, ensuring fast, friendly service while maintaining food safety and quality standards. This role focuses on leading during busy service periods and supporting a positive guest experience.

You will oversee daily shift operations, handle customer feedback professionally, manage people performance, and step in for the Manager on Duty when required, while contributing to restaurant performance and team

Qualifications

• Leadership experience in a fast-paced environment.
• Strong communication and teamwork skills.
• A customer-focused mindset and a positive attitude.

Responsibilities

• Lead, coach and motivate the crew to deliver excellent service.
• Oversee daily restaurant operations and ensure smooth shift execution.
• Maintain high standards of food safety, food quality and cleanliness.
• Ensure a positive guest experience and handle customer feedback professionally.
• Take charge of restaurant operations in the absence of the Manager on Duty.

Skills

Leadership experience

Communication

Teamwork

Customer-focused mindset

Job description

Guzman y Gomez is seeking a Permanent Part-Time Shift Leader to guide and coach our crew, ensuring fast, friendly service while maintaining food safety and quality standards. This role focuses on leading during busy service periods and supporting a positive guest experience.

You will oversee daily shift operations, handle customer feedback professionally, manage people performance, and step in for the Manager on Duty when required, while contributing to restaurant performance and team