Perm Social Work Assistant *COMMUNITY HEALTHCARE* - EAST

Recruit Express Pte Ltd.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A local recruitment agency in Singapore is seeking a Social Work Assistant to manage nursing home admissions and support residents and families. The ideal candidate will have a diploma in healthcare or social services and relevant experience. Responsibilities include managing referrals, assisting with financial applications, and overseeing resident engagement.

Qualifications

• Minimally a diploma with relevant experience in healthcare, social services, or administration.
• Able to start work immediately or on short notice.

Responsibilities

• Manage nursing home referrals and admissions.
• Assist residents with financial assistance applications.
• Support resident's journey from admission till end of life.

Skills

Healthcare knowledge

Administrative skills

Communication skills

Education

Diploma in Healthcare or Social Services

Job description

Admissions & Referral Management:

• Manage nursing home referrals and admissions, ensuring smooth resident transitions
• Extract, organize, and update referral information in digital systems
• Prepare and organize admission documents
• Assist residents and families with financial assistance applications
• Ensure timely Household Means Testing updates and generate monthly reports
• Collect payments, activate GIRO, and coordinate with Finance

Job Overview

This is a Permanent Social Work Assistant position in Community Healthcare - East, based in Singapore.

Key Responsibilities

Admissions & Referral Management:

• Manage nursing home referrals and admissions, ensuring smooth resident transitions
• Extract, organize, and update referral information in digital systems
• Prepare and organize admission documents

Financial & Scheme Coordination:

• Assist residents and families with financial assistance applications
• Ensure timely Household Means Testing updates and generate monthly reports
• Collect payments, activate GIRO, and coordinate with Finance

Resident & Family Engagement:

• Support resident's journey from admission till end of life and act as point of contact for them and their caregivers
• Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.
• Support resident-centered events such as Family Day and bedside memorials

Administration & Coordination:

• Maintain accurate resident records and profiles in digital systems

Requirements

• Minimally a diploma, with relevant experience in healthcare, social services, or administration
• Able to start work immediately or on short notice

We are an equal opportunities employer.