People Experience Specialist, APJC

ResumeXrays LLC; Singapore; On-site; SGD 52,000 - 86,000; Full time

Job summary

Cloudflare is seeking a passionate People Operations Specialist to join our APJC team in Singapore. You will be the first point of contact for employees, resolve inquiries, maintain accurate HR data, and ensure robust People processes across the APJC region.

You will partner with Payroll, Benefits and Legal, support HR programs, and help scale operations as we grow in the APAC market. Excellent communication and discretion are essential.

Qualifications

• 2+ years in HR administration with discretion handling sensitive information.
• Highly organized with strong attention to detail and problem-solving abilities.
• Proficient with data analysis using Excel or Google Sheets.
• Customer-focused mindset and excellent service orientation.
• Effective communicator, with strong written and verbal skills in APJC.
• Adaptable and able to thrive in a fast-paced environment.
• Familiarity with Workday or Zendesk is advantageous.

Responsibilities

• Champion key employee lifecycle processes across APJC, including onboarding, internal transfers, changes, and offboarding, ensuring a smooth experience.
• Be the subject-matter expert for employee inquiries via Zendesk and liaise with People/Payroll teams to resolve issues.
• Collaborate cross-functionally with Payroll, Benefits, and Legal to address complex issues.
• Maintain and audit employee records to ensure data integrity and regulatory compliance.
• Analyze feedback and metrics to identify process improvements and scalable solutions for APJC.
• Support HR initiatives and projects, including system implementations, vendor management, and annual cycles.

Skills

HR administration

Attention to detail

Excel/Google Sheets

Customer focus

Communication

Adaptability

Workday

Zendesk

Tools

Zendesk

Workday

Job description

Cloudflare is seeking a passionate People Operations Specialist to join our APJC team in Singapore. You will be the first point of contact for employees, resolve inquiries, maintain accurate HR data, and ensure robust People processes across the APJC region.

You will partner with Payroll, Benefits and Legal, support HR programs, and help scale operations as we grow in the APAC market. Excellent communication and discretion are essential.