People Operations Specialist - APJC (12-Month Contract)

WebHosting; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Job summary

Cloudflare is seeking a detail-oriented People Operations Specialist to join our APJC regional team in Singapore on a 12-month contract. You will be the first point of contact for employees, ensuring a smooth journey, resolving inquiries, and maintaining accurate data across People/Payroll systems.

You will collaborate with Payroll, Benefits, and Legal to address complex issues and support annual performance and compensation cycles, benefits enrollment, and payroll preparation.

Qualifications

• 2+ years of HR administration experience or equivalent.
• Strong data handling and confidentiality skills.
• Proficient with Excel or Google Sheets for analysis and reporting.
• Customer-focused mindset with excellent service delivery.
• Clear written and verbal communication across APJC region.
• Adaptable in a fast-paced environment with shifting priorities.
• Familiarity with Workday or Zendesk is a plus.

Responsibilities

• Own end-to-end employee lifecycle processes across APJC, including onboarding, transfers, changes, and offboarding.
• Provide timely, high-quality employee inquiries support via Zendesk, liaising with People/Payroll teams.
• Collaborate with Payroll, Benefits and Legal to resolve complex issues.
• Maintain and audit employee records ensuring data accuracy and regulatory compliance.
• Identify process improvements and partner with regional teams to scale People Operations.
• Support HR initiatives like system implementations, vendor management, and payroll cycles.

Skills

HR administration

Data analysis

Excel/Sheets

Customer service

Communication

Adaptability

Workday or Zendesk familiarity

Tools

Zendesk

Workday

Job description

Cloudflare is seeking a detail-oriented People Operations Specialist to join our APJC regional team in Singapore on a 12-month contract. You will be the first point of contact for employees, ensuring a smooth journey, resolving inquiries, and maintaining accurate data across People/Payroll systems.

You will collaborate with Payroll, Benefits, and Legal to address complex issues and support annual performance and compensation cycles, benefits enrollment, and payroll preparation.