People Operations Lead (APAC) — Payroll & Compliance

Secretlab

Singapore

On-site

SGD 120,000 - 180,000

Full time

4 days ago

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Job summary

Secretlab is an international gaming chair brand, seeking a commercially minded People Operations Manager to lead a team and build the regional operational infrastructure for our workforce in Asia-Pacific. You will drive HR operations, payroll, compliance, and mobility while partnering with HRBPs and Legal to ensure fair processes and strong business outcomes.

You will mentor a small team, own appraisal cycles, manage sensitive ER investigations logistics, and translate complex regulations into

Qualifications

5-8 years in People Operations/Shared Services, with 3+ years managing a team.
Proficient in Asian employment laws & practices, digital HR tools & systems
Business proficiency in Mandarin for liaising with Chinese employees and vendors
Experience supporting HRBPs and TAs in a matrixed environment.
Sound understanding of the financial impact of HR decisions. Ability to balance rigid compliance with business practicality.
Exceptional proficiency in your written and spoken English.

Responsibilities

Lead, mentor, and capacity-plan for a small team of People Ops professionals and drive a culture of Zero Error, Always On Time and High Agency.
Establish SLAs for employee inquiries. Ensure that whether a question comes from a Junior Designer or a Director, it is answered with speed, empathy and accuracy.
Responsible for overall functional and operational excellence including but not limited to improving and enhancing work processes, tools and systems.
Be an advocate and custodian of Secretlab’s organisation culture and values.
Own the operational execution of the appraisal cycles. You handle system configuration, timeline management, allowing HRBPs to focus on calibration and quality of feedback.
Provide operational support for sensitive Employee Relations (ER) investigations. While HRBPs/Legal lead the inquiry, you manage the logistics: evidence gathering, timeline reconstruction, note-taking, and ensuring strict procedural fairness is documented.
You and your team are the data provider for the HRBP team. You don't just export reports; you analyze trends in attrition, absenteeism, and performance ratings to give HRBPs the "ammunition" they need for strategic discussions with business leaders.
Collaborate with the Legal & Compliance department on Employee Handbooks and Agreements.
Translate complex legal advice into simple, actionable internal workflows. If a new regulation passes in a jurisdiction we operate in, your job is to figure out how we comply operationally before it is in effect.
Audit Agreements, Processes, Systems and Practices regularly to ensure they remain updated with the latest business risks and statutory requirements.
Oversee the monthly payroll for three entities. Ensure absolute accuracy and timeliness in salary disbursement, tax filing and social security contributions.
Apply business acumen to payroll data. Monitor program costs, benefits utilization, and travel spend to identify financial wastage and propose saving opportunities.
Own the Corporate Travel Policy. Balance cost-efficiency with employee safety. Negotiate corporate rates with vendors and audit travel expenses against the budget.
Lead the team in managing the end-to-end visa, travel and relocation process for employees. Ensure immigration barriers do not slow down business velocity.