Payments Service Operations Associate

Network For Electronic Transfers (S); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Network For Electronic Transfers (S) through Banking Computer Services Pte Ltd seeks an Associate in the BCS Service Hub to support participant onboarding, testing, and operations. The role ensures uninterrupted service availability and business resiliency through close collaboration with Technology and Product Divisions.

You will coordinate IDT and MEPS+ testing, assist with production cutovers, prepare quotations, manage cheque verification processes, and maintain daily operational

Qualifications

• Bachelor’s Degree and preferably with working experience within the financial industry. GCE A-level or Diploma holder in any discipline can be considered if the candidate has a good track record of relevant working experience.
• Experience in banking operations or customer service roles will be preferred.

Responsibilities

• Support participant onboarding and offboarding for multiple payment systems (e.g., CTS, IBG, FAST, PayNow, Cross Border).
• Coordinate Industry Testing (IDT) and MEPS+ testing, and participate in Industry Testing (IDT) where necessary, ensuring participant readiness and smooth execution.
• Oversee the facilitation of production cutovers, ensuring a seamless transition from testing to live production environments.
• Prepare and follow up on quotations to participants.
• Manage the end-to-end cheque verification process, including performing cheque verification test, preparing test results, and submitting them to scheme owner.
• Ensure ongoing functionality and stability of system through routine checks, troubleshooting issues, and performing necessary updates.

Skills

Communication skills

Analytical thinking

Problem-solving

Presentation skills

Team player

Time management

Education

Bachelor’s Degree

GCE A-level / Diploma acceptable

Job description

Network For Electronic Transfers (S) through Banking Computer Services Pte Ltd seeks an Associate in the BCS Service Hub to support participant onboarding, testing, and operations. The role ensures uninterrupted service availability and business resiliency through close collaboration with Technology and Product Divisions.

You will coordinate IDT and MEPS+ testing, assist with production cutovers, prepare quotations, manage cheque verification processes, and maintain daily operational