Data Centre Operator (up to $3.5k Monthly)

NETS; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

NETS is seeking an L1 Application Monitoring Officer to ensure smooth NOC operations and monitoring of critical infrastructure. You will support daily tasks across FAST, Giro, CTS, PayNow, SGQR and related systems, ensuring stability and reliability.

Role requires a Diploma in IT, 3+ years in data centre ops, and the ability to work in a 24/7 rotating shift pattern. Strong teamwork and communication will be essential as part of the NETS group.

Qualifications

• Diploma in Information technology or related field.
• Minimum 3 years of experience in data centre operations.
• Good MS Office skills.
• Proficiency in Windows and Linux operating systems.
• Ability to work on 24/7 rotating shifts.
• Good interpersonal skills.
• Team-oriented mindset.

Responsibilities

• Perform hourly services and system checks.
• Provide onsite support in external Data Centre when required.
• Conduct first level checks on all application batch logs for errors.
• Actively monitor systems status using Central Monitoring System or logs.
• Escalate incidents for hardware or suspected hardware issues.
• Provide first level support for L2 on business requirements.
• Execute batch and operational duties as per checklists.
• Perform tests involving L1 such as batch-runs, weekend system tests and UAT.

Education

Diploma in Information technology or a related field

Tools

Windows

Linux

Job description

About the role

The L1 Application Monitoring Officer will be responsible for the smooth running of the NOC (Network Operating Centre) and is expected to carry out the daily operations to meet business requirements. The Technology Division at BCS is responsible for the operations, maintenance, and support of BCS applications such as FAST, Giro, CTS, PayNow, SGQR, TFR, eGIRO and its critical infrastructure, ensuring its operational stability, regulatory compliance, and service reliability.

Key responsibilities

• Perform hourly services and system checks
• Provide onsite support activities in external Data Centre when required
• Conduct first level checks on all application batch logs to ensure there are no exceptional error messages
• Actively monitor all systems' status using the Central Monitoring System or applications log
• Escalate and raise incident tickets when there are hardware or suspected hardware malfunctions for problem solving
• Provide first level support for L2 on all business requirements
• Perform all batch and operational duties, functions and tasks that are documented in the checklists
• Perform tests that involve L1 like performing routine batch-runs, weekends system test and User Acceptance Tests (UAT)

About you

• Diploma in Information technology or a related field
• Minimum 3 years of experience in data centre operations
• Good MS office skills
• Proficiency in operating systems (Windows and Linux)
• Must be able to work on 24/7 on rotating shifts
• Good Interpersonal skills
• Possess good team spirit

About us

BCS is NETS' wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.