Patient Services & Scheduling Specialist

Recruit Express Pte Ltd.; Singapore; On-site; SGD 27,000 - 47,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a proactive clinic front desk professional to support the Specialist Outpatient Clinic. You will register patients, coordinate appointments, and assist with billing and cash handling to ensure smooth visits.

You will also explain charges, help patients access cashless payment options, provide basic financial counselling, prep patients for examination, and support doctors during teleconsultations.

Qualifications

• Experience in clinic front-desk or hospital administration.
• Basic familiarity with billing processes is a plus.
• Good communication and numeracy skills.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients
• Any ad hoc duties as assigned

Skills

Customer service

Billing & cash handling

Appointments scheduling

Financial counselling

Job description

Recruit Express Pte Ltd in Singapore is seeking a proactive clinic front desk professional to support the Specialist Outpatient Clinic. You will register patients, coordinate appointments, and assist with billing and cash handling to ensure smooth visits.

You will also explain charges, help patients access cashless payment options, provide basic financial counselling, prep patients for examination, and support doctors during teleconsultations.