Patient Services Frontline – 1-Year Clinic Concierge

Recruit Express Pte Ltd; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Patient Service Associate for a 1 year contract to front customer interactions at Marine Parade, Pasir Ris, and Tampines Polyclinics. The role offers a monthly salary of SGD 2,500 with a fixed roster and training provided.

Responsibilities include greeting patients, coordinating referrals, handling payments, responding to inquiries, resolving concerns, and assisting with basic health monitoring tasks on rostered days.

Qualifications

• Experience in patient-facing front desk roles.
• Ability to handle inquiries and coordinate referrals.
• Comfort with healthcare environment and rostering.

Responsibilities

• Greet and register patients
• Coordinate referrals to specialists
• Handle payments and respond to patient inquiries
• Manage patient concerns and ensure timely resolution
• Provide high level of customer service
• Take height/weight and blood pressure at the health monitoring station as rostered

Skills

Customer service

Communication

Front desk

Job description

Recruit Express Pte Ltd is seeking a Patient Service Associate for a 1 year contract to front customer interactions at Marine Parade, Pasir Ris, and Tampines Polyclinics. The role offers a monthly salary of SGD 2,500 with a fixed roster and training provided.

Responsibilities include greeting patients, coordinating referrals, handling payments, responding to inquiries, resolving concerns, and assisting with basic health monitoring tasks on rostered days.