Patient Services Front Desk Executive

RADLINK DIAGNOSTIC IMAGING (S) PTE. LTD.; Singapore; On-site; SGD 28,000 - 37,000; Full time

Benefits offered by this job

Supportive and collaborative team环境.

Training and career development.Opport

Job summary

RADLINK DIAGNOSTIC IMAGING (S) PTE. LTD. is seeking a warm, detail-oriented Patient Service Executive (Front Desk) to support daily operations at our diagnostic imaging centres in Singapore.

You will greet patients, register them accurately, and ensure a smooth experience from check-in to checkout. In this role, you will handle billing, coordinate with radiographers, assist with appointments, and guide patients on the portal.

Qualifications

• Minimum educational qualification as stated; diploma preferred.
• GCE ‘N’/‘O’ Levels or equivalent is acceptable.
• Experience in front desk, customer service, or healthcare is advantageous.
• Excellent communication and interpersonal skills with a patient-friendly approach.
• Strong attention to detail in patient information and documentation.
• Ability to multitask in a fast-paced clinic environment.

Responsibilities

• Register patients accurately and efficiently using the clinic system.
• Attend to walk-in patients and handle general enquiries professionally.
• Verify patient details, referrals, and scan orders before proceeding.
• Coordinate with radiographers and clinic teams to manage patient flow.
• Assist in appointment confirmation, rescheduling, and queue management.
• Process billing, payments, and issue receipts.
• Ensure reports, images, and CDs/USBs are prepared and dispatched correctly.
• Guide patients on downloading and using the patient portal where applicable.
• Handle phone calls and support booking enquiries when required.
• Maintain front desk and waiting area cleanliness and organisation.
• Adhere to PDPA and confidentiality guidelines at all times.

Skills

Customer service

Communication

Multitasking

Team player

Empathy

Attention to detail

Education

Diploma preferred

GCE O/N Levels or equivalent

Tools

Clinic systems

Basic computer applications

Job description

RADLINK DIAGNOSTIC IMAGING (S) PTE. LTD. is seeking a warm, detail-oriented Patient Service Executive (Front Desk) to support daily operations at our diagnostic imaging centres in Singapore.

You will greet patients, register them accurately, and ensure a smooth experience from check-in to checkout. In this role, you will handle billing, coordinate with radiographers, assist with appointments, and guide patients on the portal.