Clinic Front Desk and Patient Services Lead

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a receptionist to join a busy clinic in Singapore. You will manage front-counter duties, greet patients, and handle general enquiries with a professional and friendly approach.

You will also input clinical data accurately, assist with basic patient care when needed, and coordinate appointments while supporting daily administrative operations. Strong communication and computer skills are essential for success in this fast-paced environment.

Qualifications

• Prior experience in hospitality, customer service, or service-oriented environments.
• Experience in healthcare-related settings is advantageous.
• Strong communication and interpersonal skills.
• Pleasant and professional service manner.
• Well-spoken and confident when interacting with patients.
• Good computer and administrative skills.
• Customer-service oriented and able to work in a fast-paced clinic environment.
• Candidates with relevant clinic or healthcare experience will be advantageous.

Responsibilities

• Provide receptionist and front-counter support.
• Attend to patients and handle general enquiries professionally.
• Perform accurate clinical data entry into the computer system.
• Assist with basic patient care where required.
• Maintain proper filing and patient documentation.
• Coordinate patient appointments and scheduling.
• Liaise with insurance companies and assist with payment arrangements.
• Support the clinic's day-to-day administrative operations.
• Perform other duties as directed by the Clinic Manager or Doctor.

Skills

Communication

Interpersonal skills

Customer service

Professional demeanor

Attention to detail

Computer skills

Clinic experience

Tools

Computer systems

Job description

RECRUIT EXPRESS PTE LTD is seeking a receptionist to join a busy clinic in Singapore. You will manage front-counter duties, greet patients, and handle general enquiries with a professional and friendly approach.

You will also input clinical data accurately, assist with basic patient care when needed, and coordinate appointments while supporting daily administrative operations. Strong communication and computer skills are essential for success in this fast-paced environment.