Patient Service & Scheduling Associate (Health Monitor)

Recruit Express Pte Ltd; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Recruit Express Pte Ltd is hiring at a health monitoring station to greet and register patients, schedule appointments, and coordinate referrals. Staff will handle payments and respond to patient enquiries with courteous professionalism.

The role includes managing patient concerns and ensuring timely resolution, while providing a high level of customer service. On-site duties include taking height, weight and blood pressure as rostered.

Qualifications

• GCE 'N' level or equivalent is required.
• No prior experience is needed; training will be provided.
• Healthcare experience is an advantage but not required.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient enquiries professionally.
• Manage patient concerns and escalate when necessary.
• Communicate effectively to deliver high level customer service.
• Assist at Health monitoring station and take height/weight and blood pressure as rostered.

Skills

Customer service

Communication

Education

GCE N level

Job description

Recruit Express Pte Ltd is hiring at a health monitoring station to greet and register patients, schedule appointments, and coordinate referrals. Staff will handle payments and respond to patient enquiries with courteous professionalism.

The role includes managing patient concerns and ensuring timely resolution, while providing a high level of customer service. On-site duties include taking height, weight and blood pressure as rostered.