Patient Service Associate, Physiotherapy

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

Sengkang General Hospital Pte. Ltd. is seeking a frontline customer service professional to assist patients with registration, appointment scheduling, cashiering and financial counselling, while also delivering general administrative support to the department.

The role emphasizes customer-oriented service, clear communication, and teamwork within a healthcare setting in Singapore.

Qualifications

• Diploma or GCE O’ Level with 2 years’ relevant experience.
• Prior experience in healthcare, hospitality or customer service will be advantageous.
• Proficient in MS Office applications.
• Customer-oriented with good communication and interpersonal skills.

Responsibilities

• Provide frontline customer service including registration, appointment scheduling, cashiering and financial counselling to patients.
• Provide general administrative support to the department.

Skills

Communication

Education

Diploma or GCE O Level

Tools

MS Office

Job description

You will provide excellent frontline customer service which includes registration, appointment scheduling, cashiering as well as financial counselling to patients. In addition, you will provide general administrative support to the department.

Requirements

• Diploma or GCE ‘O’ Level with 2 years’ relevant experience
• Prior experience in healthcare, hospitality or customer service industry will be advantageous
• Proficient in MS Office applications
• Customer-oriented with good communication and interpersonal skills