Patient Service Associate / Executive (Pain Management Centre)

Singapore General Hospital; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Singapore General Hospital is seeking a Patient Service Associate to deliver prompt and high-quality front-line services to patients. You will handle patient registration, schedule appointments, and collect payments, while supporting nursing and clinical staff with patient-related activities and providing clerical support to the department.

The role requires strong interpersonal and communication skills and a genuine passion for serving patients; prior healthcare, hospitality, or customer

Qualifications

• GCE O/N Levels or equivalent; diploma holders may be considered for advanced role.
• Prior experience in healthcare, hospitality or customer service is advantageous.
• Strong interpersonal and communication skills required.

Responsibilities

• Register patients and schedule appointments.
• Collect payments from patients.
• Assist nursing and clinical staff with patient-related activities (e.g., assisting doctors in consult room).
• Provide clerical support to the department.

Skills

Interpersonal skills

Communication skills

Customer service

Education

GCE O/N Levels

Diploma holders may be considered

Job description

The Job:

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities (e.g. assisting doctors in consult room) and provide clerical support to the department.

Job Requirements:

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills


• Diploma holders may be considered for the Patient Service Associate Executive position


• Prior experience in healthcare, hospitality or customer service will be an advantage


• Good interpersonal and communication skills


• Strong passion to serve the patients