Patient Service Associate/ Clinic Assistant

TEN SURGERY GROUP PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

TEN SURGERY GROUP PTE. LTD. is seeking a receptionist/administrative assistant to manage front desk duties, patient registrations, and appointment inquiries in a busy clinic.

You will handle medication dispensary coordination, claims processing (TPA, Medisave, Insurance), and assist the Clinic Manager to support overall clinic performance. A strong customer service mindset and adaptability are essential.

Qualifications

• Diploma or equivalent with basic education for administrative tasks.
• Good team player with strong interpersonal and communication skills.
• Highly motivated, independent and adaptable to change.
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, service oriented and a good team player.

Responsibilities

• Front desk duties: attend to patient registration, manage calls and assist doctors.
• Dispense medications as needed and coordinate with Pharmacy.
• Handle TPA, Medisave, Insurance claims and related documentation.
• Assist Clinic Manager to support overall clinic performance.
• Provide excellent customer service to patients and visitors.

Skills

Interpersonal skills

Communication skills

Team player

Customer service

Computer literacy

Education

Diploma / GCE A Levels / O Levels / Higher NITEC

Tools

Microsoft Office Suite

Job description

Responsibilities

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.

• Dispensary of medication.

• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.

• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.

• Provide excellent customer service.

• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.

• Maintenance of clinic’s cleanliness and appearance.

• Other duties as assigned.
  

Requirements

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC

• Good team player with strong interpersonal and communication skills

• Highly motivated, independent and adaptable to change

• PC / computer literacy and ability to work in a fast-paced environment

• Good interpersonal skills, Service oriented and a good team player

• 5.5 days week (Monday to Saturday)