Patient Service Associate / Hospital Receptionist

RecruitFirst; Singapore; On-site; SGD 25,000 - 39,000; Full time

Benefits offered by this job

15 days annual leave

One-month completion bonus

Job summary

RecruitFirst is seeking a Patient Service Associate – Healthcare to support patient-service and hospital operations at Outram Park. You will assist with frontline patient services, registration, admissions, appointment scheduling, and bed-management activities across departments.

We welcome entry-level applicants. The role requires good communication, a customer-oriented approach, and comfort with computer systems; rotating shifts including nights, weekends, and public holidays are part of the

Qualifications

• GCE N/O-Level, Nitec, Higher Nitec, or diploma is required.
• Entry-level applicants are welcome to apply.
• Healthcare, hospitality, administrative or frontline customer-service experience is advantageous.
• Customer-oriented with good communication and interpersonal skills.
• Comfortable using computer systems and handling administrative work.
• Able to work rotating shifts, including night shifts, weekends and public holidays.
• Team player in a fast-paced healthcare environment.

Responsibilities

• Provide prompt and professional assistance to patients and their family members.
• Handle patient registration, admission and appointment-scheduling processes.
• Respond to patients’ enquiries and provide clear directions or information.
• Coordinate with nurses, internal departments and other stakeholders.
• Update patient information accurately in the hospital systems.
• Support bed searches and assignments according to established procedures, where applicable.
• Assist with basic administrative duties and report preparation.
• Maintain patient confidentiality and comply with healthcare procedures.
• Perform other patient-service duties assigned by the department.

Skills

Customer service

Communication

Team player

Healthcare setting

Administrative work

Computer systems

Education

GCE N/O-Level or local diploma

Job description

Patient Service Associate – Healthcare

Location: Outram Park

Salary: $2,220–$3,500 per month

Contract: One year, renewable or convertible subject to performance

Benefits:

• 15 days’ annual leave and one-month completion bonus

Job Overview

We are seeking service-oriented individuals to support patient-service and hospital operations. Depending on the assigned department, you may assist with frontline patient services, registration, admissions, appointment scheduling or bed-management activities.

Job Responsibilities

• Provide prompt and professional assistance to patients and their family members

• Handle patient registration, admission and appointment-scheduling processes

• Respond to patients’ enquiries and provide clear directions or information

• Coordinate with nurses, internal departments and other stakeholders

• Update patient information accurately in the relevant hospital systems

• Support bed searches and assignments according to established procedures, where applicable

• Assist with basic administrative duties and report preparation

• Maintain patient confidentiality and comply with healthcare procedures

• Perform other patient-service duties assigned by the department

Requirements

• GCE N/O-Level, Nitec, Higher Nitec, GCE A-Level or recognised local polytechnic diploma

• Entry-level applicants are welcome to apply

• Healthcare, hospitality, administrative or frontline customer-service experience is advantageous

• Customer-oriented with good communication and interpersonal skills

• Comfortable using computer systems and handling administrative work

• Able to work rotating shifts, including night shifts, weekends and Public Holidays

• Team player who can work effectively in a fast-paced healthcare environment

Working Schedule

• Five- or six-day rotating work week, depending on the assigned department

• Three rotating shifts, including morning, afternoon and night shifts

• Applicants must be comfortable working weekends and Public Holidays