Patient Service Associate Executive

NUHS; Singapore; Vor Ort; SGD 24.000 - 36.000; Vollzeit

Zusammenfassung

National University Polyclinics is seeking a reception/administrative staff to ensure smooth patient journeys and clinic operations. You will handle registration, bookings, cashiering, and billing inquiries while assisting clinicians and the clinic manager with admin tasks.

The role requires good communication, ability to multitask in a fast-paced hospital environment, and flexibility to work across clinics. Preference for GCE N-level and above; Singapore Citizens/PR may apply.

Qualifikationen

• GCE N-level or higher preferred.
• Strong communication and interpersonal skills.
• Comfortable in hospital setting and with multiple clinics.
• Willing to work 5-day week (Mon-Fri).

Aufgaben

• Ensure clinic readiness to service standards and operate smoothly.
• Assist patient journey: registration, discharge, bookings, cashiering, and billing inquiries.
• Provide chaperone assistance to clinicians and prepare consultation documents.
• Attend to emails and phone inquiries.
• Assist clinic manager with administrative duties.
• Perform ad-hoc duties as required.

Kenntnisse

Communication

Team work

Multitasking

Computer literacy

Ausbildung

GCE N-level

Tools

Hospital information system

Jobbeschreibung

Job Responsibilities

• Ensure clinic’s operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails, and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Preferably GCE 'N' Level and above.
• Proficient in computer skills, handling multiple systems will be an advantage.
• Team player with good communication and interpersonal skills.Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.Prior experience in hospitality or service industries will be an advantage.
• Be comfortable with working in inpatient wards if required.

5-day work week (Monday to Friday, 8am to 5pm or 8:30am to 6pm)

This is a 2-year contract role, subject to contract extension or permanent conversion based on satisfactory work performance.

*Only Singapore Citizens and Singapore Permanent Residents may apply.