Patient Service Associate (Clinic Assistant) #HYN

Recruit Express Pte Ltd; Singapore; On-site; SGD 26,000 - 38,000; Full time

Job summary

Recruit Express Pte Ltd is seeking Patient Service Associates to support daily operations at established community healthcare clinics in Singapore. You will handle patient registration, schedule appointments, manage front-counter duties and contribute to a positive patient experience.

Prospective candidates should have a minimum secondary education, strong communication skills and the ability to work in a team on a rotating roster, including weekends.

Qualifications

• Minimum secondary education or equivalent.
• Proficient with computerised systems.
• Strong communication and organisational abilities.
• Experience in clinic administration or healthcare is a plus.

Responsibilities

• Register patients and ensure accurate entry of patient information.
• Schedule appointments and coordinate clinic bookings.
• Handle billing, payment collection and related administrative transactions.
• Update and maintain patients’ records and distribute relevant reports.
• Organise and file patient documentation while maintaining confidentiality.
• Monitor and replenish clinic supplies and sundry items.
• Assist with crowd management to ensure smooth patient flow.
• Perform simple patient triaging according to established procedures.
• Provide frontline assistance and respond to patients’ general enquiries.
• Work closely with clinic colleagues and supervisors to support daily operations.

Skills

Communication skills

Interpersonal skills

Teamwork

Rotating roster availability

Education

Secondary education or equivalent

Job description

Job Description

We are looking for Patient Service Associates to support the daily operations of established community healthcare clinics. You will play an important role in ensuring smooth patient registration, appointment scheduling and front-counter operations while providing a positive patient experience.

Key Responsibilities

• Register patients and ensure accurate entry of patient information.
• Schedule appointments and coordinate clinic bookings.
• Handle billing, payment collection and related administrative transactions.
• Update and maintain patients' records and distribute relevant reports.
• Organise and file patient documentation while maintaining confidentiality.
• Monitor and replenish clinic supplies and sundry items.
• Assist with crowd management to ensure smooth patient flow.
• Perform simple patient triaging according to established procedures.
• Provide frontline assistance and respond to patients' general enquiries.
• Work closely with clinic colleagues and supervisors to support daily operations.

Requirements

• Minimum secondary education or equivalent.
• Good communication and interpersonal skills.
• Prior experience in clinic administration, healthcare or customer service will be an advantage.
• Comfortable with computerised systems and administrative duties.
• Meticulous, organised and able to work well in a team.
• Willing to work on a rotating roster, including weekends, where required.

All information will be treated with confidentiality and we regret that only selected candidates will be notified.