Patient Service Associate | Make a Difference in Patient Care! #HDCC

Recruit Express Pte Ltd; Singapore; Presencial; SGD 31 000 - 40 000; Tempo integral

Resumo da oferta

Recruit Express Pte Ltd is seeking a Clinic Administrative Assistant to support daily operations in a busy healthcare environment in Singapore. You will manage the clinic counter, assist with registration and enquiries, and help maintain accurate patient records to ensure a smooth patient experience.

The role requires strong communication, suitability for a fast-paced setting, and the ability to work collaboratively with clinicians and the healthcare team.

Qualificações

• Good communication and interpersonal skills.
• Patient, approachable and comfortable interacting with patients from different backgrounds.
• Organised, meticulous and able to handle administrative tasks accurately.
• Able to work in a fast-paced clinical environment and collaborate with the healthcare team.
• Willing to support both patient-facing services and general administrative duties.

Responsabilidades

• Manage clinic counter operations to ensure smooth and efficient daily workflows.
• Attend to patients' enquiries, provide information and clarify appointment or registration matters.
• Assist with patient registration and identify patients who may require additional assistance.
• Maintain accurate records of inpatient and outpatient referrals.
• Support doctors with their requests and assist with general clinic administration.
• Prepare and maintain reports, documents and patient records.
• Identify patients who may require additional support and refer them to Medical Social Workers when appropriate.
• Provide financial counselling to patients during registration.
• Assist with clinic surveys and patient feedback initiatives in collaboration with the Public Relations team.
• Maintain general housekeeping and cleanliness within the clinic.
• Perform other duties as assigned by the Assistant or Clinic Operations Executive.

Conhecimentos

Communication skills

Interpersonal skills

Administrative tasks

Customer service

Descrição da oferta de emprego

Enjoy interacting with people and looking for an opportunity in healthcare? Join a dynamic clinical environment where you can support patients, assist with clinic operations and play an important role in delivering a smooth and positive patient experience!

Your Responsibilities

• Manage clinic counter operations to ensure smooth and efficient daily workflows.
• Attend to patients' enquiries, provide information and clarify appointment or registration matters.
• Assist with patient registration and identify patients who may require additional assistance.
• Maintain accurate records of inpatient and outpatient referrals.
• Support doctors with their requests and assist with general clinic administration.
• Prepare and maintain reports, documents and patient records.
• Identify patients who may require additional support and refer them to Medical Social Workers when appropriate.
• Provide financial counselling to patients during registration.
• Assist with clinic surveys and patient feedback initiatives in collaboration with the Public Relations team.
• Maintain general housekeeping and cleanliness within the clinic.
• Perform other duties as assigned by the Assistant or Clinic Operations Executive.

Job Requirements

• Good communication and interpersonal skills.
• Patient, approachable and comfortable interacting with patients from different backgrounds.
• Organised, meticulous and able to handle administrative tasks accurately.
• Able to work in a fast-paced clinical environment and collaborate with the healthcare team.
• Willing to support both patient-facing services and general administrative duties.