Job Title: Clinic Assistant

STELLARK HEALTH PTE. LTD.; Singapore; Sur place; SGD 19 000 - 25 000; Plein temps

Résumé du poste

STELLARK HEALTH PTE. LTD. is seeking a friendly Clinic Assistant to support daily clinic operations, greet patients, and assist clinicians. This role requires calm, professional demeanor and a commitment to patient privacy.

You will manage reception tasks, schedule appointments, handle records, and help keep the clinic tidy and compliant with health and safety policies. Availability for shift work, including evenings or weekends, is preferred.

Qualifications

• Previous clinic or healthcare experience preferred.
• Willingness to work shifts including evenings/weekends/holidays.
• Strong communication and interpersonal skills.
• Excellent organization and record-keeping ability.

Responsabilités

• Welcome patients and direct them to staff.
• Schedule appointments and manage check-in/out.
• Answer phone calls and handle routine inquiries.
• Maintain accurate patient records and privacy.
• Handle administrative tasks: filing, data entry, forms.
• Keep reception and shared areas tidy and stocked.
• Coordinate with clinicians to maintain patient flow.
• Follow clinic procedures and health and safety rules.
• Assist with other clinic duties as needed.

Connaissances

Communication

Interpersonal skills

Organizational skills

Team player

Attention to detail

Description du poste

Position Type: Full-time/Part-time, shift work required

About the role

We’re looking for a friendly, dependable Clinic Assistant to help keep our clinic running smoothly and provide a welcoming experience for patients. The role involves supporting day-to-day clinic operations, assisting patients and clinical staff, and helping maintain an organized, professional environment.

Key responsibilities

• Welcome patients, answer questions, and direct them to the appropriate staff or services.
• Schedule appointments and manage patient check-in and check-out.
• Answer phone calls and respond to routine enquiries professionally.
• Maintain accurate patient records and handle confidential information responsibly.
• Support administrative tasks such as filing, data entry, processing forms, and managing correspondence.
• Help keep reception and shared areas clean, tidy, and well stocked.
• Coordinate with clinicians and colleagues to support an efficient patient flow.
• Follow clinic procedures, health and safety requirements, and privacy policies.
• Assist with other clinic duties as needed.

Requirements

• Previous clinic, healthcare, medical reception, or customer-service experience preferred.
• Availability and willingness to work shifts, which may include evenings, weekends, or public holidays.
• Strong communication and interpersonal skills, with a calm and respectful approach to patients.
• Good organizational skills and the ability to manage competing priorities.
• Reliable, punctual, and comfortable working both independently and as part of a team.
• Basic computer skills and confidence learning booking or records-management systems.
• Careful attention to detail and accurate record-keeping.
• Commitment to patient privacy, professionalism, and respectful care.
• Ability to stay composed and helpful in a busy or challenging environment.

Preferred

• Fluency in multiple languages is a significant advantage.
• Experience with appointment scheduling, patient records, or clinic-management software.
• First aid or relevant healthcare administration training.