Patient Experience & Scheduling Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a friendly clinic support associate to help ensure a smooth and pleasant patient experience from check-in to check-out. You will warmly greet patients, verify appointments, and coordinate with healthcare staff to keep queues moving efficiently.

You will handle front-desk tasks, answer enquiries, manage patient records, and maintain accurate administrative documentation in the clinic information system.

Qualifications

• Friendly, professional and comfortable interacting with patients.
• Clear communication with patients and colleagues.
• Comfortable handling administrative tasks.
• Available to commit to the agreed working schedule.
• Healthcare, clinics or customer service experience is preferred.

Responsibilities

• Registering patients and managing appointments.
• Handling enquiries and assisting patients with their needs.
• Managing patient records and administrative documentation.
• Any other ad-hoc duties as assigned.

Skills

Customer service

Communication

Administrative tasks

Patient interaction

Job description

RECRUIT EXPRESS PTE LTD is seeking a friendly clinic support associate to help ensure a smooth and pleasant patient experience from check-in to check-out. You will warmly greet patients, verify appointments, and coordinate with healthcare staff to keep queues moving efficiently.

You will handle front-desk tasks, answer enquiries, manage patient records, and maintain accurate administrative documentation in the clinic information system.