Patient Experience Coordinator — Front Desk

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 2,700 - 3,700; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a Patient Service Associate to join clinical and hospital environments. The role involves handling front desk duties, patient registrations, appointments, and related administrative tasks to ensure a positive patient experience.

The position requires strong communication and interpersonal skills, a service-oriented attitude, and comfort working in healthcare settings. Shift-based scheduling applies, with 5-day workweeks.

Qualifications

• Good communication and interpersonal skills.
• Friendly, patient, and service-oriented.
• Comfortable working in a clinical or hospital environment.
• Able to interact professionally with patients and healthcare staff.
• Prior healthcare, clinic, hospital, or customer service experience is an advantage.

Responsibilities

• Attend to patients and visitors at the front counter.
• Handle patient registration, appointments, and enquiries.
• Assist with admissions, discharges, and other administrative processes.
• Manage appointment scheduling and patient records.
• Handle cashiering and payment-related duties.
• Provide general administrative and operational support.
• Liaise with patients, caregivers, and healthcare professionals.
• Ensure a smooth and positive patient experience.

Skills

Communication

Interpersonal skills

Customer service

Professionalism

Job description

RECRUIT EXPRESS PTE LTD is seeking a Patient Service Associate to join clinical and hospital environments. The role involves handling front desk duties, patient registrations, appointments, and related administrative tasks to ensure a positive patient experience.

The position requires strong communication and interpersonal skills, a service-oriented attitude, and comfort working in healthcare settings. Shift-based scheduling applies, with 5-day workweeks.