Patient Experience Liaison & Admin Coordinator

Recruit Express Pte Ltd; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

Recruit Express Pte Ltd, deployed to Orchard, is seeking an Administrator with frontline customer service experience and familiarity with healthcare operations. The position includes handling appointments, records, claims, and general admin tasks in a busy clinic environment.

Working hours are Monday to Friday 9am–5pm, Saturdays 9am–1pm, with overtime and weekend/public holiday shifts as needed. Employment is through Recruit Express headcount, located at Orchard, Singapore.

Qualifications

• Experience in frontline customer service and/or practical knowledge of healthcare operations.
• Willing to work overtime and on weekends/public holidays.

Responsibilities

• Appointment bookings
• Financial administration
• General administrative functions
• Handling of enquiries
• Management of patients’ records
• Processing of claims
• Public events
• Replenish inventories
• Additional responsibilities as assigned by supervisor

Skills

Frontline customer service

Healthcare operations knowledge

Job description

Recruit Express Pte Ltd, deployed to Orchard, is seeking an Administrator with frontline customer service experience and familiarity with healthcare operations. The position includes handling appointments, records, claims, and general admin tasks in a busy clinic environment.

Working hours are Monday to Friday 9am–5pm, Saturdays 9am–1pm, with overtime and weekend/public holiday shifts as needed. Employment is through Recruit Express headcount, located at Orchard, Singapore.