Patient Experience & Billing Coordinator

Recruit Express Pte Ltd; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is looking for a Clinic Assistant to support front-desk and clinical operations. You will register patients, coordinate lab/diagnostic services, and manage billing and records with accuracy.

Applicants should have at least N/O level and 2 years of clinic experience, and be willing to work 3 rotating shifts. You will address feedback and help ensure PDPA and internal policy compliance.

Qualifications

• Min N / O level
• Min 2 years of Clinic assistant / PSA experience
• Able to commit 3 rotating shifts

Responsibilities

• Manage patient appointments, including coordination of laboratory and diagnostic services
• Attend to phone, online, and walk-in enquiries with professionalism and care
• Perform patient registration and ensure accurate records management
• Handle billing, payments, and third-party claims accurately
• Prepare and manage corporate billing and monthly invoicing
• Identify and escape urgent medical cases promptly to clinical staff
• Address patient feedback and support service recovery efforts
• Ensure compliance with PDPA, internal policies, and audit requirements
• Provide administrative support including reporting, filing, and inventory coordination

Skills

Customer service

Medical admin

Billing

Scheduling

Education

N / O level

Job description

Recruit Express Pte Ltd in Singapore is looking for a Clinic Assistant to support front-desk and clinical operations. You will register patients, coordinate lab/diagnostic services, and manage billing and records with accuracy.

Applicants should have at least N/O level and 2 years of clinic experience, and be willing to work 3 rotating shifts. You will address feedback and help ensure PDPA and internal policy compliance.