Patient Experience Liaison & Admin Coordinator

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an adaptable administrative professional to manage appointments, handle billing tasks, and support daily office operations in a healthcare setting.

You will respond to inquiries, maintain patient records, and assist with claims documentation. The role requires strong communication, organizational skills, and the ability to work independently or as part of a team in a fast‑paced environment.

Qualifications

• Prior experience in frontline customer service and/or practical knowledge of healthcare operations is preferred.
• Pleasant and professional personality with strong interpersonal and communication skills.
• Service‑oriented mindset with a strong focus on patient care and customer satisfaction.
• Able to work effectively both independently and as part of a team.
• Strong organizational skills with attention to detail and accuracy.
• Proficient in handling administrative tasks in a fast‑paced environment.

Responsibilities

• Manage appointment scheduling and bookings.
• Perform financial and billing‑related administrative tasks.
• Handle general administrative and clerical duties.
• Respond to patient and customer enquiries in a professional manner.
• Maintain and manage patient records with accuracy and confidentiality.
• Process claims and relevant documentation.
• Support and coordinate public outreach events and activities.
• Monitor and replenish inventory and office supplies.
• Undertake additional duties and responsibilities as assigned by the supervisor.

Skills

Interpersonal communication

Organizational skills

Administrative tasks

Teamwork

Customer service

Job description

PERSOL SINGAPORE PTE. LTD. is seeking an adaptable administrative professional to manage appointments, handle billing tasks, and support daily office operations in a healthcare setting.

You will respond to inquiries, maintain patient records, and assist with claims documentation. The role requires strong communication, organizational skills, and the ability to work independently or as part of a team in a fast‑paced environment.